Changes / Wix / RESOLVED: Multiple Critical Issues with Wix Services
Wix: Critical incident: RESOLVED: Multiple Critical Issues with Wix Services
Summary
Wix reported a critical outage affecting services including Wix Editor, Sign-In, Checkout, Wix Payments, APIs, Bookings and Dashboard, impacting site management and customer transactions. It started at 2026-08-01 11:27 UTC and was resolved at 2026-08-01 14:44 UTC; no cause or fix was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: RESOLVED: Multiple Critical Issues with Wix Services
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After: critical
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After: resolved
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After: 2026-08-01 11:27 UTC
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After: 2026-08-01 14:44 UTC
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After: Analytics - Dashboard, Analytics - Reports, APIs, App Management, App Market - Developer Tools, App Market - Market Place, Art Store, Automations, Backend, BandsInTown App, Blog - Blog Management, Blog Management, Blog - View Post, Book a Room, Bookings - Calendar, Bookings - Make a Booking, Bookings - Management & Settings, Branded App, Business Phone Number, Calendar, Chat, Chatbot, Checkout, Connect Domain, Connect Mailbox, Contacts, Content Manager - Custom Forms, Content Manager - Data Binding, Content Manager - Dynamic Pages, Contributors, Cookies, Create Event, Customer Care - Chatbot, Customer Care - Help Center, Customer Management Tools - Automations, Customer Management Tools - Business Phone Number, Customer Management Tools - Chat, Customer Management Tools - Contacts, Customer Management Tools - Form Management, Customer Management Tools - Form Submission, Customer Management Tools - Invoices, Customer Management Tools - Price Quotes, Customer Management Tools - Subscriber Registration, Customer Management Tools - Workflows, Custom Forms, Dashboard, Data Binding, Developer Tools, Dine by Wix, Download, Dynamic Pages, Email Marketing, Embedded Video, Events - Create Event, Events - Registration, Facebook and Instagram Ads by Wix, Fit by Wix, Form Management, Form Submission, Forum - Forum Management, Forum Management, Forum - View Post, Frontend, Google Translate Service, Help Center, Hotels - Book a Room, Hotels - Management and Settings, IDE, Invoices, Library, Logo Maker, Make a Booking, Management and Settings, Management & Settings, Marketing Tools - Email Marketing, Marketing Tools - Facebook and Instagram Ads by Wix, Marketing Tools - SEO, Market Place, Media - Download, Media - Upload, Media - View\Preview, Menu Management, Mobile Solutions - Branded App, Mobile Solutions - Dine by Wix, Mobile Solutions - Fit by Wix, Mobile Solutions - Owner App, Mobile Solutions - Spaces by Wix, Mobile Solutions - Wix Studio App, Multilingual - Google Translate Service, Multilingual - Site Language Management, Music - App Management, Music - BandsInTown App, Music - Player, Music - Soundcloud App, My Sites, Notifications, Online Orders, Owner App, Payments - Third-Party Payment Providers, Payments - Wix Payments, Photo Albums, Photography - Art Store, Photography - Photo Albums, Photography - Pro Gallery, Player, Point of Sale, Premium Services - Connect Domain, Premium Services - Connect Mailbox, Premium Services - Purchase Premium Plan, Price Quotes, Pricing Plans - Management and Settings, Pricing Plans - Purchasing a Plan, Privacy - Cookies, Privacy - User Data Request, Pro Gallery, Purchase Premium Plan, Purchasing a Plan, Registration, Reports, Restaurants - Menu Management, Restaurants - Online Orders, Restaurants - Table Reservations, Roles & Permissions - Contributors, Roles & Permissions - Site Members, Roles & Permissions - Team Members, SEO, Shipping, Side Menu, Sign-In, Site Dashboard - My Sites, Site Dashboard - Notifications, Site Dashboard - Side Menu, Site Editing - Sign-In, Site Editing - Wix Editor, Site Editing - Wix Studio, Site Language Management, Site Loading, Site Loading - Site Loading, Site Members, Soundcloud App, Spaces by Wix, Storefront, Store Management, Stores - Checkout, Stores - Point of Sale, Stores - Shipping, Stores - Storefront, Stores - Store Management, Stores - Third-Party Logistics, Studio Workspace, Studio Workspace - Studio Workspace, Subscriber Registration, Table Reservations, Team Members, Third-Party Integrations, Third-Party Logistics, Third-Party Payment Providers, Upload, User Data Request, Velo by Wix - APIs, Velo by Wix - Backend, Velo by Wix - Frontend, Velo by Wix - IDE, Video - Embedded Video, Video - Library, Video - Player, Video - Third-Party Integrations, View Post, View\Preview, Wix Editor, Wix Payments, Wix Site Search, Wix Studio, Wix Studio App, Workflows
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After: We are currently investigating this issue.
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After: We are continuing to investigate this issue.
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After: We are continuing to investigate this issue.
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After: We are continuing to investigate this issue.
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After: We are continuing to investigate this issue.
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After: The issue has been identified and a fix is being implemented.
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After: We are continuing to work on a fix for this issue.
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After: Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly.
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After: A fix has been implemented and we are monitoring the results.
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After: We are continuing to monitor for any further issues.
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After: The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely.
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After: We are continuing to monitor for any further issues.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: RESOLVED: Multiple Critical Issues with Wix Services (this change) Wix reported a critical outage affecting services including Wix Editor, Sign-In, Checkout, Wix Payments, APIs, Bookings and Dashboard, impacting site management and customer transactions. It started at 2026-08-01 11:27 UTC and was resolved at 2026-08-01 14:44 UTC; no cause or fix was stated. | Major incident |