# Wix: RESOLVED: Multiple Critical Issues with Wix Services - Impact (vendor’s label): critical - Status: resolved - Started: 2026-08-01 11:27 UTC · Resolved: 2026-08-01 14:44 UTC · Duration: 3.3 h - Updates: 13 · Affected components: Payments - Third-Party Payment Providers, Third-Party Payment Providers, Email Marketing, Marketing Tools - Email Marketing, Premium Services - Purchase Premium Plan, Purchase Premium Plan, Customer Management Tools - Form Management, Form Management, Stores - Third-Party Logistics, Third-Party Logistics, Media - Upload, Upload, Mobile Solutions - Wix Studio App, Wix Studio App, Fit by Wix, Mobile Solutions - Fit by Wix, Contacts, Customer Management Tools - Contacts, Photo Albums, Photography - Photo Albums, Download, Media - Download, Connect Domain, Premium Services - Connect Domain, App Management, Music - App Management, Events - Registration, Registration, Facebook and Instagram Ads by Wix, Marketing Tools - Facebook and Instagram Ads by Wix, Management and Settings, Pricing Plans - Management and Settings, Online Orders, Restaurants - Online Orders, Roles & Permissions - Team Members, Team Members, Customer Care - Help Center, Help Center, Art Store, Photography - Art Store, Mobile Solutions - Owner App, Owner App, Backend, Velo by Wix - Backend, Automations, Customer Management Tools - Automations, Customer Management Tools - Workflows, Workflows, Notifications, Site Dashboard - Notifications, Pricing Plans - Purchasing a Plan, Purchasing a Plan, Library, Video - Library, Analytics - Dashboard, Dashboard, Photography - Pro Gallery, Pro Gallery, Customer Management Tools - Subscriber Registration, Subscriber Registration, Music - Player, Player, Roles & Permissions - Site Members, Site Members, Connect Mailbox, Premium Services - Connect Mailbox, Wix Site Search, Site Editing - Wix Studio, Wix Studio, APIs, Velo by Wix - APIs, Analytics - Reports, Reports, Business Phone Number, Customer Management Tools - Business Phone Number, Customer Management Tools - Form Submission, Form Submission, Storefront, Stores - Storefront, Mobile Solutions - Spaces by Wix, Spaces by Wix, Marketing Tools - SEO, SEO, Content Manager - Dynamic Pages, Dynamic Pages, Embedded Video, Video - Embedded Video, Bookings - Make a Booking, Make a Booking, Restaurants - Table Reservations, Table Reservations, Bookings - Calendar, Calendar, Frontend, Velo by Wix - Frontend, BandsInTown App, Music - BandsInTown App, Store Management, Stores - Store Management, Menu Management, Restaurants - Menu Management, IDE, Velo by Wix - IDE, Book a Room, Hotels - Book a Room, Side Menu, Site Dashboard - Side Menu, App Market - Developer Tools, Developer Tools, Contributors, Roles & Permissions - Contributors, Point of Sale, Stores - Point of Sale, Sign-In, Site Editing - Sign-In, Customer Management Tools - Price Quotes, Price Quotes, Third-Party Integrations, Video - Third-Party Integrations, Shipping, Stores - Shipping, Content Manager - Data Binding, Data Binding, App Market - Market Place, Market Place, Branded App, Mobile Solutions - Branded App, Hotels - Management and Settings, Management and Settings, Chatbot, Customer Care - Chatbot, Site Loading, Site Loading - Site Loading, Blog - Blog Management, Blog Management, Multilingual - Site Language Management, Site Language Management, Blog - View Post, View Post, Bookings - Management & Settings, Management & Settings, Site Editing - Wix Editor, Wix Editor, Studio Workspace, Studio Workspace - Studio Workspace, Logo Maker, Payments - Wix Payments, Wix Payments, Customer Management Tools - Invoices, Invoices, My Sites, Site Dashboard - My Sites, Media - View\\Preview, View\\Preview, Chat, Customer Management Tools - Chat, Content Manager - Custom Forms, Custom Forms, Forum - Forum Management, Forum Management, Create Event, Events - Create Event, Player, Video - Player, Forum - View Post, View Post, Cookies, Privacy - Cookies, Dine by Wix, Mobile Solutions - Dine by Wix, Checkout, Stores - Checkout, Google Translate Service, Multilingual - Google Translate Service, Music - Soundcloud App, Soundcloud App, Privacy - User Data Request, User Data Request - [Vendor status page: https://stspg.io/6t722nl4gdcp](https://stspg.io/6t722nl4gdcp) - [Company: Wix](https://rewindex.com/company/wix.md) ## Summary Wix reported a critical outage affecting services including Wix Editor, Sign-In, Checkout, Wix Payments, APIs, Bookings and Dashboard, impacting site management and customer transactions. It started at 2026-08-01 11:27 UTC and was resolved at 2026-08-01 14:44 UTC; no cause or fix was stated. _(machine-written, sol)_ ## Timeline of updates - **investigating** 2026-08-01 11:27 UTC: We are currently investigating this issue. - **investigating** 2026-08-01 11:30 UTC: We are continuing to investigate this issue. - **investigating** 2026-08-01 11:40 UTC: We are continuing to investigate this issue. - **investigating** 2026-08-01 11:43 UTC: We are continuing to investigate this issue. - **investigating** 2026-08-01 11:48 UTC: We are continuing to investigate this issue. - **identified** 2026-08-01 12:34 UTC: The issue has been identified and a fix is being implemented. - **identified** 2026-08-01 12:47 UTC: We are continuing to work on a fix for this issue. - **identified** 2026-08-01 13:25 UTC: Our engineering team has identified the root cause of the issue and is actively executing multiple resolution paths to restore service as quickly as possible. Further updates to follow shortly. - **monitoring** 2026-08-01 14:05 UTC: A fix has been implemented and we are monitoring the results. - **monitoring** 2026-08-01 14:06 UTC: We are continuing to monitor for any further issues. - **monitoring** 2026-08-01 14:13 UTC: The underlying issue has been identified and fixed. Systems are currently recovering, though it may take a short time for all services to return to full capacity. We are continuing to monitor the situation closely. - **monitoring** 2026-08-01 14:33 UTC: We are continuing to monitor for any further issues. - **resolved** 2026-08-01 14:44 UTC: This incident has been resolved. ## Rewindex changes for this incident - 2026-08-01 11:27 UTC: [Critical incident: RESOLVED: Multiple Critical Issues with Wix Services](https://rewindex.com/change/i3d1599c4b2fee9.md) --- Canonical: https://rewindex.com/company/wix/incidents/rk1bks6nmd0h · Markdown: https://rewindex.com/company/wix/incidents/rk1bks6nmd0h.md · JSON: https://rewindex.com/api/v1/companies/wix/incidents/rk1bks6nmd0h · Generated 2026-10-18T10:41:33.168Z