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Wix: RESOLVED: Some Live Sites Loading Blank

Impact: criticalStatus: resolvedStarted Resolved (3.6 h)1 updateSource: status.wix.com (opens in new tab)

Timeline of updates

  1. resolved

    This incident has been resolved. Some Wix live sites experienced issues loading or displayed a blank white screen due to a failure in our internal cache layer in one of our regions. Unfortunately, Wix's automatic traffic switchover mechanism did not function as expected, leading to a delay in resolution. The issue was ultimately resolved by redirecting traffic to an alternate region. We have fixed the automatic failover mechanism and enhanced our internal operational runbooks to better address such incidents in the future.

From Wix’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.wix.com (opens in new tab). Wix profile · Recent Wix incidents · Markdown · JSON