Wix: RESOLVED: Certain Sites Experiencing Server Error

Impact: majorStatus: resolvedStarted 2025-08-18 07:42 UTCResolved 2025-08-18 14:29 UTC (6.8 h)5 updatesSource: stspg.io

Summary

Certain Wix live sites failed to open, displaying “the server encountered a temporary error,” in a major-impact outage from 2025-08-18 07:42 UTC to 2025-08-18 14:29 UTC, lasting 6 h 47 min. Engineers implemented a fix at 12:43 UTC, and Wix subsequently confirmed resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Site LoadingSite Loading - Site Loading

Timeline of updates

investigating2025-08-18 07:42 UTC
We are seeing "the server encountered a temporary error" when trying to open certain live sites.
investigating2025-08-18 08:10 UTC
We are continuing to investigate this issue.
investigating2025-08-18 09:19 UTC
We are continuing to investigate the issue related to a server error displaying on certain live sites.
monitoring2025-08-18 12:43 UTC
A fix has been implemented by our engineers and we are monitoring the results.
resolved2025-08-18 14:29 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: RESOLVED: Certain Sites Experiencing Server Error 2025-08-18 07:42 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Wix profile · Recent Wix incidents · Markdown · JSON