# Wix: RESOLVED: Certain Sites Experiencing Server Error

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-18 07:42 UTC · Resolved: 2025-08-18 14:29 UTC · Duration: 6.8 h
- Updates: 5 · Affected components: Site Loading, Site Loading - Site Loading
- [Vendor status page: https://stspg.io/2w209jdfhw43](https://stspg.io/2w209jdfhw43)
- [Company: Wix](https://rewindex.com/company/wix.md)

## Summary

Certain Wix live sites failed to open, displaying “the server encountered a temporary error,” in a major-impact outage from 2025-08-18 07:42 UTC to 2025-08-18 14:29 UTC, lasting 6 h 47 min. Engineers implemented a fix at 12:43 UTC, and Wix subsequently confirmed resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-08-18 07:42 UTC: We are seeing "the server encountered a temporary error" when trying to open certain live sites.
- **investigating** 2025-08-18 08:10 UTC: We are continuing to investigate this issue.
- **investigating** 2025-08-18 09:19 UTC: We are continuing to investigate the issue related to a server error displaying on certain live sites.
- **monitoring** 2025-08-18 12:43 UTC: A fix has been implemented by our engineers and we are monitoring the results.
- **resolved** 2025-08-18 14:29 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-08-18 07:42 UTC: [Major incident: RESOLVED: Certain Sites Experiencing Server Error](https://rewindex.com/change/i3cfd9b879d2a8e.md)


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Canonical: https://rewindex.com/company/wix/incidents/lbb8f5w7dn2h · Markdown: https://rewindex.com/company/wix/incidents/lbb8f5w7dn2h.md · JSON: https://rewindex.com/api/v1/companies/wix/incidents/lbb8f5w7dn2h · Generated 2026-10-18T11:27:40.007Z