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Wix: RESOLVED: Some Users Are Experiencing Issues With Multiple Services

Impact: majorStatus: resolvedStarted 2026-10-01 05:17 UTCResolved 2026-10-01 05:42 UTC (26 min)4 updatesSource: stspg.io

Summary

Wix reported a major outage affecting some users of checkout, payments, shipping, storefront, store management, Wix Editor and Wix Studio. It started at 2026-10-01 05:17 UTC and was resolved at 2026-10-01 05:42 UTC, lasting 25 min; Wix reported normal performance across all services at 05:23 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Payments - Third-Party Payment ProvidersThird-Party Payment ProvidersSite Editing - Wix StudioWix StudioStorefrontStores - StorefrontStore ManagementStores - Store ManagementShippingStores - ShippingSite Editing - Wix EditorWix EditorPayments - Wix PaymentsWix PaymentsCheckoutStores - Checkout

Timeline of updates

investigating2026-10-01 05:17 UTC
We are currently investigating this issue.
investigating2026-10-01 05:17 UTC
We are continuing to investigate this issue.
monitoring2026-10-01 05:23 UTC
Monitoring telemetry shows normal performance across all services. We are continuing to observe system metrics closely.
resolved2026-10-01 05:42 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: RESOLVED: Some Users Are Experiencing Issues With Multiple Services 2026-10-01 05:17 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Wix profile · Recent Wix incidents · Markdown · JSON