# Wix: RESOLVED: Some Users Are Experiencing Issues With Multiple Services

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-10-01 05:17 UTC · Resolved: 2026-10-01 05:42 UTC · Duration: 26 min
- Updates: 4 · Affected components: Payments - Third-Party Payment Providers, Third-Party Payment Providers, Site Editing - Wix Studio, Wix Studio, Storefront, Stores - Storefront, Store Management, Stores - Store Management, Shipping, Stores - Shipping, Site Editing - Wix Editor, Wix Editor, Payments - Wix Payments, Wix Payments, Checkout, Stores - Checkout
- [Vendor status page: https://stspg.io/93c6cw2tkb39](https://stspg.io/93c6cw2tkb39)
- [Company: Wix](https://rewindex.com/company/wix.md)

## Summary

Wix reported a major outage affecting some users of checkout, payments, shipping, storefront, store management, Wix Editor and Wix Studio. It started at 2026-10-01 05:17 UTC and was resolved at 2026-10-01 05:42 UTC, lasting 25 min; Wix reported normal performance across all services at 05:23 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-01 05:17 UTC: We are currently investigating this issue.
- **investigating** 2026-10-01 05:17 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-10-01 05:23 UTC: Monitoring telemetry shows normal performance across all services. We are continuing to observe system metrics closely.
- **resolved** 2026-10-01 05:42 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-01 05:17 UTC: [Major incident: RESOLVED: Some Users Are Experiencing Issues With Multiple Services](https://rewindex.com/change/i55eb5d12f2fa81.md)


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Canonical: https://rewindex.com/company/wix/incidents/xp1rzvsfk3dt · Markdown: https://rewindex.com/company/wix/incidents/xp1rzvsfk3dt.md · JSON: https://rewindex.com/api/v1/companies/wix/incidents/xp1rzvsfk3dt · Generated 2026-10-18T11:37:15.464Z