Changes / Wix / RESOLVED: Some Users Are Experiencing Issues With Multiple Services
Wix: Major incident: RESOLVED: Some Users Are Experiencing Issues With Multiple Services
Summary
Wix reported a major outage affecting some users of checkout, payments, shipping, storefront, store management, Wix Editor and Wix Studio. It started at 2026-10-01 05:17 UTC and was resolved at 2026-10-01 05:42 UTC, lasting 25 min; Wix reported normal performance across all services at 05:23 UTC.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: RESOLVED: Some Users Are Experiencing Issues With Multiple Services
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After: major
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After: resolved
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After: 2026-10-01 05:17 UTC
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After: 2026-10-01 05:42 UTC
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After: Checkout, Payments - Third-Party Payment Providers, Payments - Wix Payments, Shipping, Site Editing - Wix Editor, Site Editing - Wix Studio, Storefront, Store Management, Stores - Checkout, Stores - Shipping, Stores - Storefront, Stores - Store Management, Third-Party Payment Providers, Wix Editor, Wix Payments, Wix Studio
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After: We are currently investigating this issue.
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After: We are continuing to investigate this issue.
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After: Monitoring telemetry shows normal performance across all services. We are continuing to observe system metrics closely.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: RESOLVED: Some Users Are Experiencing Issues With Multiple Services (this change) Wix reported a major outage affecting some users of checkout, payments, shipping, storefront, store management, Wix Editor and Wix Studio. It started at 2026-10-01 05:17 UTC and was resolved at 2026-10-01 05:42 UTC, lasting 25 min; Wix reported normal performance across all services at 05:23 UTC. | Major incident |