Statuspage: Elevated Server Errors on Public Pages
AWS outage, Sep 18, 2023 · 18 vendors, 18 incidents
Statuspage’s incident started in the same window without naming AWS (timing only, not evidence of a link). (hop 1, posted +43 min vs the first vendor naming AWS)
Swipe sideways to see the whole diagram.
Mermaid source
flowchart LR
root["AWS<br/>own incident not archived"]:::inferred
h1["Within an hour<br/>3 vendors, 1 blamed AWS<br/>Dagster, Snowflake, Vanta"]:::blames
root --> h1
h4["1 to 4 hours later<br/>7 vendors, 5 blamed AWS<br/>Amplitude, Temporal Cloud, Coralogix, Confluent +3"]:::blames
root --> h4
dr["Known dependency<br/>5 vendors<br/>Bandwidth, Segment, Jira, Daily +1"]:::hop2
root -.->|"depends on AWS"| dr
me["Statuspage (this incident)<br/>posted +43 min"]:::me
root -.- meFull event: timeline, evidence and all vendors →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
Affected components: Hosted Pages - Status Embed WidgetStatus Embed WidgetHosted Pages - HTTPS PagesHTTPS PagesHosted Pages - HTTP PagesHTTP Pages
Timeline of updates
- investigating
We are investigating cases of degraded performance for public pages. Pages may be failing to load or loading more slowly than normal.
- monitoring
We have identified the issue and a fix has been implemented. We have scaled our services to mitigate the issue and are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
8defec8b7a13fac3…
Impact, status and times are the vendor’s own, as last archived. View on mstspg.co (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Statuspage, started 2023-09-18 18:50 UTC, resolved after 30 min, 3 update(s).
- Title
- Elevated Server Errors on Public Pages
- Vendor
- Statuspage
- Date
- URL
- https://rewindex.com/company/statuspage/incidents/vk7b8qt8kctm
Statuspage profileRecent Statuspage incidentsAll outages on September 18, 2023Statuspage in September 2023MarkdownJSON