Companies / observability

Statuspage

atlassian.com/software/statuspageStatus page: metastatuspage.comNow: operational since 2026-10-17
306incidents since 2014-11-07
78major or critical
0in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Critical incident: Issues displaying system metrics
Statuspage reported a critical incident affecting system metrics display, including Custom, Datadog, New Relic and Pingdom integrations. It started 2026-02-26 06:18 UTC and was resolved 2026-03-13 18:27 UTC, lasting 15 days 12 h. A fix was reported complete for all customers on 02-27 07:50 UTC, before formal resolution.
Major incident
Critical incident: Issues displaying system metrics
Statuspage reported a critical incident affecting System Metrics displays from 2026-02-02 21:22 UTC to 2026-02-23 10:00 UTC, lasting 20 days 12 h. Underlying chart data could cause display errors on customer Statuspages, prompting Statuspage to disable System Metrics temporarily; a new implementation was enabled for all customers by resolution.
Major incident
Major incident: Statuspage API Access Issues
Statuspage reported a major API incident starting 2026-02-02 10:56 UTC, lasting 5 h 44 min until resolution at 2026-02-02 16:40 UTC. A planned old-key cleanup unintentionally disabled new keys, causing authorization errors in some customers’ API integrations; UI and core functions remained available. Customers could generate replacement keys; Statuspage restored affected keys from a point-in-time database backup.
Major incident
Major incident: Atlassian Cloud Services impactedMajor incident
Major incident: Statuspage API is facing intermittent issuesMajor incident
Major incident: Intermittent issues in incidents shown in Status embed frameMajor incident
Major incident: Intermittent errors while accessing public StatuspagesMajor incident
Major incident: Atlassian Account login issuesMajor incident
Major incident: Increased error rate while SMS Subscription signupsMajor incident
Major incident: SSO enabled private pages are facing authentication issuesMajor incident

Full Statuspage change timeline, with diffs →

Status incident history

Statuspage status incidents per year
010203040↑ incidents20142015201620172018201920202021202220232024202520262453232323835402015546
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
201420
20154516
2016329
2017328
2018323
2019385
20203510
20214012
2022205
2023155
202451
202541
202663
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2023-10major1
2023-11major1
2024-02minor1
2024-03major1
2024-06minor1
2024-06none1
2024-11minor1
2025-02minor1
2025-10major1
2025-10none2
2026-02critical2
2026-02major1
2026-02minor1
2026-03minor1
2026-04minor1

Silent edits

No silent edits or deletions detected for Statuspage yet. We compare every 10-minute snapshot of each incident.

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Pricing, trust and legal pages

Page snapshot history
PricingTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Trust / security: baseline2026-10-17 Pricing: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Trust / securitybaseline
2026-10-17Pricingbaseline
PageURLVersionsLast changedLast fetched OKHistory
Pricingwww.atlassian.com/software/statuspage/pricing12026-10-172026-10-17none yet
Trust / securitywww.atlassian.com/trust12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 100 of 306 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Unable to open manage portal and StatusPage intermittentlyminor29 min
Latency in System Metricsminor7 d
Issues displaying system metricscritical16 d
Disrupted Statuspage availabilityminor1.2 h
Issues displaying system metricscritical21 d
Statuspage API Access Issuesmajor5.7 h
Partial outage while accessing statuspagenone-37 min
Intermittent errors while accessing public Statuspagesnone16 min
Atlassian Cloud Services impactedmajor-1548 min
statuspage.io domain not resolving in Brazil region for some usersminor26 d
Elevated Server Errors across Statuspage Servicesminor42 min
Errors on the Statuspage JSM pluginnone1.5 h
Error responses across multiple Cloud productsminor48 min
Statuspage API is facing intermittent issuesmajor2.5 h
Statuspage product provisioning failing intermittentlyminor2.4 h
Intermittent issues in incidents shown in Status embed framemajor48 min
Intermittent errors while accessing public Statuspagesmajor25 min
Elevated Server Errors on Public Pagesnone30 min
Atlassian Account login issuesmajor5.3 h
Intermittent errors during login for some customersminor1.2 h
Intermittent errors during login for some customersminor4.1 h
Partial outage while accessing pages over http protocolminor33 h
Some Statuspage users are experiencing difficulties in creating/editing incidentsminor1.9 h
Increased error rate while SMS Subscription signupsmajor3.4 h
Statuspage was unable to accept new signupsnone-839 min
We are noticing some slowness/intermittent errors while loading some public pages.minor1.2 h
Not able to upload images to the Manage Portal - Statuspageminor2.9 h
Delayed delivery of Incident notifications via emailminor0 min
SSO enabled private pages are facing authentication issuesmajor2.0 h
Manage Portal Outagenone0 min
Abnormal API Timeoutsnone0 min
Statuspage notifications are not being sent outcritical33 min
Elevated Server Errors on Public Pagesnone-73 min
Billing page inaccessible for some customersmajor4.7 h
Elevated Errors for New Email Subscriptionsnone-338 min
Errors accessing manage portalmajor0 min
Elevated Errors for New SMS Subscriptionsmajor12 min
Intermittent Errors Accessing Public Pages Due to Elevated Trafficnone-60 min
Login failures for manage portalminor1.5 h
Incorrect AWS Component Emailsminor3.5 h
Login failuresminor1.0 h
Missing Metrics for a Subset of Status Pagesminor4 d
Multiple sites showing down/under maintenanceminor18 h
Delay in System Metricsminor27 h
Issues With Loginminor18 min
Statuspage Cache Invalidation Delayedminor1.1 h
Public API experiencing increased errorsmajor0 min
Intermittent errors accessing public pages due to elevated trafficnone-559 min
Server errors from the Manage Portalnone-695 min
Decrease in site availability due to errant database migrationnone31 min
Elevated server errorsnone0 min
Infrastructure Issues - Manage Portalnone0 min
Errant deploy. Successfully rolled back to previous version.major0 min
Delays in SSL certificate provisioningminor1.3 h
Elevated server errorsnone0 min
Elevated Server Errors for Jira Software Integration.major16 min
Infrastructure Issues - Billing and signup impactedminor6.2 h
Elevated server errors in us east regionnone0 min
Timeouts accessing manage portalminor3.0 h
Minor Login Issues with the Manage Portalnone1.5 h
Elevated Server Errors for Private and Audience Specific Pages in US Eastern Regionminor1.0 h
Elevated Server Errors in the Manage API in US Eastern Regionminor1.6 h
Degraded Performance on Public Status Pagesnone0 min
Statuspage signups impacted due to an outage related to our authentication service.none37 min
Service outage for API, private and public pages, and manage portalmajor0 min
Increased latency with manage and pagesminor2.8 h
Timeouts logging into manage portalmajor1.9 h
Gaps in System Metrics Updatesnone1.5 h
Delay in Slack incident update notificationsnone0 min
Timeouts logging into manage portalcritical5.0 h
SMS Opt-In and Opt-Out Confirmations are not working correctlymajor1.4 h
Increased latency in public pagesnone0 min
Intermittent issues connecting to Statuspage from Europeminor32 min
Authentication failures impacting multiple Atlassian Cloud productsnone0 min
Twitter notifications not being sentcritical3.2 h
Users may get logged out of their Atlassian accountsnone9 d
Degraded performance in public pagesminor1.3 h
Email Custom From Address Configuration Impactedmajor19 h
Some customers are unable to modify billing of their page.minor13 d
Elevated latency affecting subset of customermajor1.1 h
Elevated rate of timeoutsminor0 min
Server errors from the Manage Portalnone0 min
Text notifications affected for Statuspage Cloud customers.minor1.8 h
User management syncs are affected across all productsmajor5 min
Custom domain SSL certificates not served in EUnone0 min
Some users are experiencing intermittent 500sminor1.1 h
Entering credit card information is failing for some customersmajor3.4 h
Subset of users unable to post custom metric dataminor43 h
Page customization using less, sass, and scss, is currently unavailable.minor2 d
Errors with signups, user invites, permission changescritical1.1 h
Degraded performance for US East customersminor1.2 h
System Metric Processing Delayedcritical1.7 h
Management Portal is unavailablecritical2.0 h
Errors with signups, user invites, permission changesminor15 h
Timeouts when accessing management portalnone0 min
Custom CSS using less/sass/scss cannot be added to pages.minor6.2 h
Investigating issues preventing some organizations from being able to proceed with migration to Atlassiannone2 d
Issue affecting some customers attempting to migrate Statuspage Organizationsnone4.0 h
PagerDuty integration is not creating/maintaining incidentscritical2 d
Manage portal is unavailablemajor7 min