Changes / Statuspage / Issues displaying system metrics

Statuspage: Critical incident: Issues displaying system metrics

Summary

Statuspage reported a critical incident affecting system metrics display, including Custom, Datadog, New Relic and Pingdom integrations. It started 2026-02-26 06:18 UTC and was resolved 2026-03-13 18:27 UTC, lasting 15 days 12 h. A fix was reported complete for all customers on 02-27 07:50 UTC, before formal resolution.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 40%)Changed Detected Source: mstspg.co

What changed

AddedTitle#1
Before: not present
After: Issues displaying system metrics
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-02-26 06:18 UTC
AddedResolved time#5
Before: not present
After: 2026-03-13 18:27 UTC
AddedAffected components#6
Before: not present
After: Custom Integration, Datadog Integration, New Relic Integration, Pingdom Integration, System Metrics - Custom Integration, System Metrics - Datadog Integration, System Metrics - New Relic Integration, System Metrics - Pingdom Integration
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating an issue affecting the display of system metrics on statuspages.
AddedUpdateidentified#8
Before: not present
After: System Metrics fix has been rolled out to majority of the customers. We will continue a gradual rollout to other customers and monitor progress closely.
AddedUpdatemonitoring#9
Before: not present
After: System metrics has been fixed for all customers.
AddedUpdateresolved#10
Before: not present
After: The issue has been resolved, and the service is operating normally for all affected customers.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Issues displaying system metrics (this change)
Statuspage reported a critical incident affecting system metrics display, including Custom, Datadog, New Relic and Pingdom integrations. It started 2026-02-26 06:18 UTC and was resolved 2026-03-13 18:27 UTC, lasting 15 days 12 h. A fix was reported complete for all customers on 02-27 07:50 UTC, before formal resolution.
Major incident

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