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Statuspage: Issues displaying system metrics

Impact: criticalStatus: resolvedStarted Resolved (16 d)4 updatesSource: mstspg.co (opens in new tab)
Summary

Statuspage reported a critical incident affecting system metrics display, including Custom, Datadog, New Relic and Pingdom integrations. It started 2026-02-26 06:18 UTC and was resolved 2026-03-13 18:27 UTC, lasting 15 days 12 h. A fix was reported complete for all customers on 02-27 07:50 UTC, before formal resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Pingdom IntegrationSystem Metrics - Pingdom IntegrationDatadog IntegrationSystem Metrics - Datadog IntegrationNew Relic IntegrationSystem Metrics - New Relic IntegrationCustom IntegrationSystem Metrics - Custom Integration

Timeline of updates

  1. investigating

    We are currently investigating an issue affecting the display of system metrics on statuspages.

  2. identified

    System Metrics fix has been rolled out to majority of the customers. We will continue a gradual rollout to other customers and monitor progress closely.

  3. monitoring

    System metrics has been fixed for all customers.

  4. resolved

    The issue has been resolved, and the service is operating normally for all affected customers.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on mstspg.co (opens in new tab). Statuspage profile · Recent Statuspage incidents · Markdown · JSON