# Statuspage: Issues displaying system metrics

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-02-26 06:18 UTC · Resolved: 2026-03-13 18:27 UTC · Duration: 16 d
- Updates: 4 · Affected components: Pingdom Integration, System Metrics - Pingdom Integration, Datadog Integration, System Metrics - Datadog Integration, New Relic Integration, System Metrics - New Relic Integration, Custom Integration, System Metrics - Custom Integration
- [Vendor status page: http://mstspg.co/9z79kk9pzydb](http://mstspg.co/9z79kk9pzydb)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)

## Summary

Statuspage reported a critical incident affecting system metrics display, including Custom, Datadog, New Relic and Pingdom integrations. It started 2026-02-26 06:18 UTC and was resolved 2026-03-13 18:27 UTC, lasting 15 days 12 h. A fix was reported complete for all customers on 02-27 07:50 UTC, before formal resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-26 06:18 UTC: We are currently investigating an issue affecting the display of system metrics on statuspages.
- **identified** 2026-02-26 14:11 UTC: System Metrics fix has been rolled out to majority of the customers. We will continue a gradual rollout to other customers and monitor progress closely.
- **monitoring** 2026-02-27 07:50 UTC: System metrics has been fixed for all customers.
- **resolved** 2026-03-13 18:27 UTC: The issue has been resolved, and the service is operating normally for all affected customers.

## Rewindex changes for this incident

- 2026-02-26 06:18 UTC: [Critical incident: Issues displaying system metrics](https://rewindex.com/change/i1b10396e108f91.md)


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Canonical: https://rewindex.com/company/statuspage/incidents/h9mms36bdtnz · Markdown: https://rewindex.com/company/statuspage/incidents/h9mms36bdtnz.md · JSON: https://rewindex.com/api/v1/companies/statuspage/incidents/h9mms36bdtnz · Generated 2026-10-18T11:42:19.615Z
