Statuspage: Increased error rate while SMS Subscription signups

Impact: majorStatus: resolvedStarted 2023-04-06 15:52 UTCResolved 2023-04-06 19:17 UTC (3.4 h)3 updatesSource: mstspg.co

Summary

Statuspage reported a major incident affecting SMS subscription signups, with increased errors on Notifications - SMS and SMS. It started at 2023-04-06 15:52 UTC and was resolved at 2023-04-06 19:17 UTC, lasting 3 h 24 min; the vendor described the issue as intermittent but stated no cause or fix.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Notifications - SMSSMS

Timeline of updates

investigating2023-04-06 15:52 UTC
We are currently investigating the issue.
investigating2023-04-06 18:24 UTC
Issue seems intermittent and we are continuing to investigate this issue.
resolved2023-04-06 19:17 UTC
This incident is resolved.

Rewindex changes for this incident

Major incident: Increased error rate while SMS Subscription signups 2023-04-06 15:52 UTC

Impact, status and times are the vendor’s own, as last archived. View on mstspg.co (opens in new tab). Statuspage profile · Recent Statuspage incidents · Markdown · JSON