# Statuspage: Increased error rate while SMS Subscription signups

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-04-06 15:52 UTC · Resolved: 2023-04-06 19:17 UTC · Duration: 3.4 h
- Updates: 3 · Affected components: Notifications - SMS, SMS
- [Vendor status page: http://mstspg.co/k31gj1gkhn7w](http://mstspg.co/k31gj1gkhn7w)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)

## Summary

Statuspage reported a major incident affecting SMS subscription signups, with increased errors on Notifications - SMS and SMS. It started at 2023-04-06 15:52 UTC and was resolved at 2023-04-06 19:17 UTC, lasting 3 h 24 min; the vendor described the issue as intermittent but stated no cause or fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-04-06 15:52 UTC: We are currently investigating the issue.
- **investigating** 2023-04-06 18:24 UTC: Issue seems intermittent and we are continuing to investigate this issue.
- **resolved** 2023-04-06 19:17 UTC: This incident is resolved.

## Rewindex changes for this incident

- 2023-04-06 15:52 UTC: [Major incident: Increased error rate while SMS Subscription signups](https://rewindex.com/change/i393749d2955495.md)


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Canonical: https://rewindex.com/company/statuspage/incidents/24w126kv102f · Markdown: https://rewindex.com/company/statuspage/incidents/24w126kv102f.md · JSON: https://rewindex.com/api/v1/companies/statuspage/incidents/24w126kv102f · Generated 2026-10-18T11:42:45.408Z