Changes / Statuspage / Increased error rate while SMS Subscription signups

Statuspage: Major incident: Increased error rate while SMS Subscription signups

Summary

Statuspage reported a major incident affecting SMS subscription signups, with increased errors on Notifications - SMS and SMS. It started at 2023-04-06 15:52 UTC and was resolved at 2023-04-06 19:17 UTC, lasting 3 h 24 min; the vendor described the issue as intermittent but stated no cause or fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 55%)Changed Detected Source: mstspg.co (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Increased error rate while SMS Subscription signups
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2023-04-06 15:52 UTC
AddedResolved time#5
Before: not present
After: 2023-04-06 19:17 UTC
AddedAffected components#6
Before: not present
After: Notifications - SMS, SMS
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating the issue.
AddedUpdateinvestigating#8
Before: not present
After: Issue seems intermittent and we are continuing to investigate this issue.
AddedUpdateresolved#9
Before: not present
After: This incident is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Increased error rate while SMS Subscription signups (this change)
Statuspage reported a major incident affecting SMS subscription signups, with increased errors on Notifications - SMS and SMS. It started at 2023-04-06 15:52 UTC and was resolved at 2023-04-06 19:17 UTC, lasting 3 h 24 min; the vendor described the issue as intermittent but stated no cause or fix.
Major incident

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