2026-09-14 16:46 UTC Disrupted Opsgenie/JSM availability critical 57 min 2026-08-27 10:26 UTC Issues with Microsoft Teams notifications for Opsgenie customers major 7 d 2026-07-21 09:48 UTC Voice call failures for some India based numbers minor 3 d 2025-10-20 07:56 UTC Atlassian Cloud Services impacted major 21 h 2025-09-30 14:07 UTC Delays in Opsgenie, JSM Ops and Compass Ops notifications minor 25 min 2025-09-10 15:23 UTC Delays observed at JSM, Opsgenie and Compass alert search functionality in US Region major 27 h 2025-06-19 15:21 UTC Degraded performance in Opsgenie and JSM operations none 1.3 h 2025-06-17 12:37 UTC Degraded performance in Opsgenie and JSM operations none 10 min 2025-05-10 07:08 UTC Delays observed at JSM and Opsgenie alert search functionality minor 3.7 h 2025-04-04 10:05 UTC Schedule API are getting timed out none 47 min 2025-03-05 06:34 UTC EU OpsGenie API calls having intermittent routing issues major 50 min 2025-01-14 15:48 UTC Services menu in Opsgenie is not responding none 59 min 2024-12-16 17:18 UTC Elevated 5XX errors in Schedule API at Opsgenie USA region minor -109 min 2024-11-06 19:47 UTC Opsgenie Web UI is slow or unavailable in US region minor 12 min 2024-09-24 19:55 UTC Reported issues with OEC functionality major 59 min 2024-09-12 02:08 UTC Users are experiencing reCaptcha errors while signing up critical 1.4 h 2024-08-28 15:01 UTC Unable to edit Opsgenie rotations in US, EU and Sydney regions in Web Application minor 16 min 2024-07-03 20:51 UTC Some products are hard down major 3.8 h 2024-06-21 00:17 UTC Intermittent error accessing content none 2.5 h 2024-06-03 23:11 UTC Error responses across multiple Cloud products major 1.4 h 2024-04-30 12:52 UTC US - Increased delays on alert flow minor 3.4 h 2024-04-03 09:52 UTC Admin Portal Feature Access Issue none 31 min 2024-02-29 01:27 UTC Investigating new product purchasing none 1.4 h 2024-02-27 14:25 UTC Opsgenie SAML login at eu region is not working major 34 min 2024-02-14 21:57 UTC Service Disruptions Affecting Atlassian Products none 1.6 h 2024-01-29 15:08 UTC Major outages in heartbeat services pinging via email and email integration in EU region major 21 min 2023-12-13 13:18 UTC IOS based Alert Notifications delivered as non-critical major 1.3 h 2023-12-10 03:40 UTC We observe increased error rates due to the cloud provider minor 11 min 2023-12-04 16:33 UTC Egress connectivity timing out none 42 min 2023-11-18 11:41 UTC Scheduled report functionality is disabled minor 6 d 2023-09-13 14:08 UTC Atlassian Account login issues major 5.4 h 2023-09-10 18:37 UTC Opsgenie has experienced delay on Android Notifications minor 40 min 2023-08-30 05:19 UTC Multiple product logins none 58 min 2023-08-28 17:57 UTC We observe degraded performance on incident timeline functionality minor 1.5 h 2023-08-02 13:41 UTC Sign-ups, Product Activation, and Billing not working none 2.3 h 2023-07-06 11:18 UTC Performance issues and outages with Cloud products none 4.3 h 2023-07-06 09:03 UTC Intermittent errors during login for some customers major 4.5 h 2023-06-26 06:25 UTC Increased delays on all flows in EU region minor 6.2 h 2023-06-06 17:06 UTC Partial Outage in Schedule API major 19 min 2023-04-06 14:45 UTC Partial outage in ICC sessions due to network problem minor 23 min 2023-04-04 14:30 UTC Delays in Android push notifications major 3.8 h 2023-04-03 17:34 UTC Increased delays on Jira Cloud and Jira Service Management Cloud integrations while creating/updating Opsgenie alerts in US region none 0 min 2023-02-27 10:28 UTC Opsgenie On Call analytics dashboards are not showing data minor 5 d 2023-01-13 11:52 UTC "_incomingData" and "_actionSource" fields are missing in Opsgenie Debug logs minor 4 d 2022-12-02 19:09 UTC Observing delays in incoming webhook integration processing in EU region major 42 min 2022-11-29 20:30 UTC Opsgenie analytics dashboards was not accessible none 0 min 2022-11-11 21:02 UTC Android users of Jira, Confluence and Opsgenie app with Compromised device check feature turned on is getting locked out of their app major 3.0 h 2022-11-04 14:22 UTC Logs are delayed on search and download API in EU region minor 1.1 h 2022-10-20 17:58 UTC Schedule overrides were not editable/deletable none -239 min 2022-10-20 09:00 UTC Elevated error rate in all Opsgenie services none 24 h 2022-10-18 10:47 UTC Opsgenie reporting & Analytics are not accessible major 1.3 h 2022-09-14 16:00 UTC Delays in notification service critical 53 min 2022-09-07 17:25 UTC Incident Page cannot be reachable by some of accounts major 40 min 2022-09-02 00:11 UTC Opsgeine Reporting service down critical 3.4 h 2022-08-03 19:57 UTC Errors navigating products, logging in, and logging out none 0 min 2022-07-26 01:03 UTC Opsgenie Analytics is slow or unavailable minor 1.3 h 2022-07-19 08:43 UTC Intermittent errors across multiple products in eu-central none 9 min 2022-07-19 06:01 UTC Web and Mobile Application are slow or unavailable major 2.4 h 2022-06-30 21:15 UTC Partial outage at addition/update/deletion operations of team, schedule, forwarding and escalations in USA major 54 min 2022-06-21 12:00 UTC Observing errors during Opsgenie login (via Atlassian) minor 0 min 2022-04-05 09:44 UTC Multiple sites showing down/under maintenance none 13 d 2022-04-01 08:18 UTC Opsgenie Weekly Summary Reports are delayed minor 3 d 2022-03-31 17:47 UTC We observed problems in our SMS delivery for +33 country coded numbers minor 24 min 2022-03-25 18:56 UTC Delayed Opsgenie alert creation while creating issues in Jira minor 38 min 2022-03-09 21:43 UTC Increased API errors for Configuration REST API's minor 1.3 h 2022-03-07 16:02 UTC Increased delays on alert displaying on listing page for USA minor 3.8 h 2022-01-31 08:12 UTC Discrepancies in the API Usage Dashboard none 0 min 2021-12-15 16:03 UTC We are having increased error rate while delivering notifications major 19 min 2021-12-08 08:10 UTC Voice notification delivery problem to China minor 27 h 2021-11-27 13:33 UTC We observe increased error rates due to the cloud provider in US region major 1.2 h 2021-11-10 15:00 UTC Analytics dashboards are loading slowly on US region minor 0 min 2021-10-27 12:34 UTC Degraded Performance on Mobile and Web Applications major 50 min 2021-10-27 12:23 UTC Degraded Performance on Alert Notifications major 1.0 h 2021-10-21 11:34 UTC Opsgenie UI is not reachable for some customers on EU region major 1.6 h 2021-09-27 15:09 UTC Alert and Incident Notifications are delayed minor 1.8 h 2021-09-23 19:48 UTC Degraded Opsgenie Mobile Login major 0 min 2021-09-14 00:03 UTC Opsgenie Reporting & Analytics is experiencing problems in US major 1.9 h 2021-08-23 15:59 UTC Analytics Oncall Reports dashboard shows limited data minor 43 h 2021-08-20 06:31 UTC Oncall Reports are not generating in US Region minor 8.6 h 2021-07-01 16:10 UTC User generated reports suffered an interruption minor 0 min 2021-06-10 20:40 UTC Increased errors in our EU region minor 3.8 h 2021-06-10 10:37 UTC Observing errors in Incident Postmortem page minor 2.5 h 2021-06-01 10:02 UTC Analytics page is not available minor 7 min 2021-05-31 05:30 UTC Authentication failures impacting multiple Atlassian Cloud products major 0 min 2021-05-07 11:10 UTC Notification Analytics report is missing data between April 9th and May 5th, 2021 none 5 d 2021-04-27 14:15 UTC Bamboo settings page is not displayed in web application minor 39 min 2021-04-22 16:27 UTC Silent push notifications for critical alert enabled iOS mobile applications minor 17 min 2021-04-19 04:32 UTC Users may get logged out of their Atlassian accounts none 9 d 2021-03-19 20:13 UTC Execution delay for ServiceNowV3 integration outgoing events minor 36 min 2021-03-05 09:08 UTC We observe increased latency with notifications minor 50 min 2021-03-03 02:18 UTC We observe increased error rates on API major 1.1 h 2021-02-27 08:54 UTC Increase error rates Microsoft Teams integration major 1.3 h 2021-02-12 02:18 UTC User Management Syncs are affected across all products none 55 min 2021-02-10 19:25 UTC Login issues with single sign on account none 13 h 2021-02-10 12:23 UTC Login issues with single sign on account none 1.2 h 2021-02-04 13:41 UTC We observe increased error rates on API major 1.8 h 2021-01-29 05:04 UTC New signups failing to process none 0 min 2021-01-25 07:48 UTC Opsgenie Android App login broken with version 3.4.0.1 minor 36 min 2021-01-07 21:04 UTC We observe increased error rates due to the cloud provider minor 42 min 2020-12-18 21:48 UTC Degraded performance none 1.2 h