rewindex

CompaniesOpsgenieIncidents

Opsgenie: We observe increased error rates due to the cloud provider

MinorStatus: resolvedStarted Resolved (11 min)2 updatesstspg.io (opens in new tab)

Affected components: Pricing & BillingUS - Pricing & BillingIncoming Email ServiceUS - Incoming Email ServiceOutgoing Integration FlowUS - Outgoing Integration FlowIncident FlowUS - Incident FlowEmail Notification DeliveryUS - Email Notification DeliverySMS Notification DeliveryUS - SMS Notification DeliveryMobile ApplicationUS - Mobile ApplicationIncident REST APIUS - Incident REST APIAlert FlowUS - Alert FlowUS - Web ApplicationWeb ApplicationHeartbeat MonitoringUS - Heartbeat MonitoringConfiguration REST APIsUS - Configuration REST APIsUS - Voice Notification DeliveryVoice Notification DeliveryAlert REST APIUS - Alert REST APIMobile Notification DeliveryUS - Mobile Notification DeliveryOpsgenie ActionsUS - Opsgenie ActionsIncoming Integration FlowUS - Incoming Integration FlowHeartbeat REST APIUS - Heartbeat REST API

Timeline of updates

  1. monitoring

    We observe increased error rates due to the cloud provider. It caused notification delays and elevated API errors for our customers. All systems are recovering now, we are monitoring.

  2. resolved

    Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Opsgenie, started 2023-12-10 03:40 UTC, resolved after 11 min, 2 update(s).

Title
We observe increased error rates due to the cloud provider
Vendor
Opsgenie
Date
URL
https://rewindex.com/company/opsgenie/incidents/vm47ynd4cc23

Opsgenie profileRecent Opsgenie incidentsAll outages on December 10, 2023Opsgenie in December 2023MarkdownJSON