Opsgenie: Elevated 5XX errors in Schedule API at Opsgenie USA region
Timeline of updates
- resolved
Our team has identified the issue in Schedule API between 15:30 UTC and 17:00 UTC. We saw performance degradation and 5XX errors in response. Faulty deployment has been reverted quickly in the USA region and rapid recovery is seen. We are monitoring the system for a full recovery right now. The Schedule API is up and running again without any data loss.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
24704837bef50c8f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Opsgenie, started 2024-12-16 17:18 UTC, resolved after -109 min, 1 update(s).
- Title
- Elevated 5XX errors in Schedule API at Opsgenie USA region
- Vendor
- Opsgenie
- Date
- URL
- https://rewindex.com/company/opsgenie/incidents/14wwy72lb3bt
Opsgenie profileRecent Opsgenie incidentsAll outages on December 16, 2024Opsgenie in December 2024MarkdownJSON