# Opsgenie: Elevated 5XX errors in Schedule API at Opsgenie USA region

> Opsgenie status incident “Elevated 5XX errors in Schedule API at Opsgenie USA region” on 2024-12-16: impact minor (vendor’s label), -109 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/opsgenie/incidents/14wwy72lb3bt
Last updated: 2024-12-16T17:18:32Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-16 17:18 UTC · Resolved: 2024-12-16 15:30 UTC · Duration: -109 min
- Updates: 1
- [Vendor status page: https://stspg.io/ll8c80rhbqsv](https://stspg.io/ll8c80rhbqsv)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **resolved** 2024-12-16 15:30 UTC: Our team has identified the issue in Schedule API between 15:30 UTC and 17:00 UTC. We saw performance degradation and 5XX errors in response. Faulty deployment has been reverted quickly in the USA region and rapid recovery is seen. We are monitoring the system for a full recovery right now. The Schedule API is up and running again without any data loss.

## Cite this

Status incident (vendor impact label: minor) posted by Opsgenie, started 2024-12-16 17:18 UTC, resolved after -109 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/opsgenie/incidents/14wwy72lb3bt
- Citation: Opsgenie, “Elevated 5XX errors in Schedule API at Opsgenie USA region” (2024-12-16 17:18 UTC). Archived by Rewindex: https://rewindex.com/company/opsgenie/incidents/14wwy72lb3bt (CC BY 4.0).
- Markdown link: `[Opsgenie: Elevated 5XX errors in Schedule API at Opsgenie USA region (2024-12-16)](https://rewindex.com/company/opsgenie/incidents/14wwy72lb3bt)`


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Canonical: https://rewindex.com/company/opsgenie/incidents/14wwy72lb3bt · Markdown: https://rewindex.com/company/opsgenie/incidents/14wwy72lb3bt.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/14wwy72lb3bt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:27:59.083Z