Outages by dayDecember 16, 2024

Outages on December 16, 2024

UTC day 2024-12-16 (Dec 16, 2024, 00:00 to Dec 16, 2024, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

26incidents started

4labelled major or critical

15vendors with a new incident

16still open from earlier days

By vendor label: Major 4 · Minor 17 · No impact listed 5 · 28 maintenance

Incidents started this day 26

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Dedibox] DC2 room 101 rack N15 block G - PUB/RPN switch issue	Major	07:38	Dec 18, 2024, 11:16 (2 d)	resolved
BigCommerce	Intermittent availability issues	Major	09:16	09:31 (15 min)	resolved
Scaleway	[KAPSULE] full isolation nodes doesn't work	Major	18:45	Dec 17, 2024, 18:36 (24 h)	resolved
ngrok	Dashboard SSO logins are failing	Major	20:06	22:31 (2.4 h)	resolved
Svix	Some rate-limited messages were significantly delayed	Minor	05:00	05:00 (0 min)	resolved
imgix	Delay in Purge requests	Minor	06:21	13:03 (6.7 h)	resolved
Jina AI	High Model Latency	Minor	06:40	07:05 (25 min)	resolved
Jina AI	High Model Latency	Minor	06:40	07:05 (25 min)	resolved
Twilio	SMS Delivery Delays to 9Mobile Network in Nigeria	Minor	10:16	Dec 19, 2024, 20:24 (3 d)	resolved
Jina AI	High Model Latency	Minor	11:05	11:10 (5 min)	resolved
Jina AI	High Model Latency	Minor	11:05	11:10 (5 min)	resolved
Twilio	SMS Delivery Failures to Vodafone Network in Iceland	Minor	14:51	19:47 (4.9 h)	resolved
Mixpanel	Temporary data ingestion and shuffling delay	Minor	15:26	19:22 (3.9 h)	resolved
Twilio	SMS Delivery Delays to Aliv Network in the Bahamas	Minor	16:58	Dec 17, 2024, 00:24 (7.4 h)	resolved
Twilio	Call Quality Issue to a Subset of Twilio's Numbers in Colombia	Minor	17:09	Dec 17, 2024, 01:41 (8.5 h)	resolved
Opsgenie	Elevated 5XX errors in Schedule API at Opsgenie USA region	Minor	17:18	15:30 (-109 min)	resolved
DNSimple	DNS zone distribution delays	Minor	17:52	23:29 (5.6 h)	resolved
Twilio	SMS Delivery Failures to AT&T Network in Mexico for a Subset of Twilio Short Codes	Minor	17:56	18:40 (44 min)	resolved
Twilio	SMS Delivery Delays to BTC in Bahamas	Minor	18:36	Dec 17, 2024, 02:15 (7.7 h)	resolved
Flagsmith	Small number of intermittent requests to Edge API failing	Minor	19:07	Dec 19, 2024, 14:04 (3 d)	postmortem
Twilio	SMS Delivery Failures to Onvoy Network in United States of America	Minor	20:08	20:53 (45 min)	resolved
InfluxData (InfluxDB Cloud)	Write outage in AWS eu-central-1	No impact listed	13:07	14:29 (1.4 h)	resolved
v0	‘No Production Domain’ Message in Project Overview	No impact listed	15:11	18:28 (3.3 h)	resolved
Vercel	‘No Production Domain’ Message in Project Overview	No impact listed	15:11	18:28 (3.3 h)	resolved
Pinecone	Multilingual e5 Large Query Availability	No impact listed	16:05	16:05 (0 min)	resolved
Twilio	Increased 404 for Transcripts	No impact listed	22:17	22:17 (0 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Xero	Global: XPM - users unable to submit time entries	Major	Dec 15, 2024, 23:58	00:37 (39 min)	resolved
Twilio	SMS Delivery Delays and Failures to CAMTEL Network in Cameroon	Minor	Dec 9, 2024, 17:59	19:38 (7 d)	resolved
Scaleway	[Object Storage] - SSE-C MPU impossible to download	Minor	Dec 10, 2024, 09:01	Dec 18, 2024, 11:14 (8 d)	resolved
Mapbox	Delayed delivery of Mapbox Traffic Data	Minor	Dec 10, 2024, 17:37	Dec 17, 2024, 22:08 (7 d)	resolved
Twilio	SMS Delivery Reports Delays to DigiTel C.A. in Venezuela (Bolivarian Republic of) via Subset of Pre-Registered Sender ID.	Minor	Dec 10, 2024, 18:05	Dec 26, 2024, 19:42 (16 d)	resolved
Sinch	Delivery Issue Congo (DRC) - Orange	Minor	Dec 13, 2024, 13:50	15:34 (3 d)	resolved
Twilio	SMS Delivery Delays When Sending Messages to Orange and Tigo in Congo.	Minor	Dec 13, 2024, 13:54	17:41 (3 d)	resolved
Plivo	Delay in processing 10DLC Campaign requests in US	Minor	Dec 13, 2024, 21:36	Dec 17, 2024, 14:19 (4 d)	resolved
Sinch	Delivery Issue Brazil - Algar Telecom	Minor	Dec 14, 2024, 05:21	14:16 (2 d)	resolved
Twilio	SMS Delivery Delay To Algar Telecom Network In Brazil	Minor	Dec 14, 2024, 05:33	16:53 (2 d)	resolved
Vonage	Brazil SMS - Degradation affecting Algar Telecom	Minor	Dec 14, 2024, 05:59	16:20 (2 d)	resolved
Twilio	Inbound Call Failures to a Subset of Twilio's Phone Numbers in Portugal	Minor	Dec 15, 2024, 13:36	01:45 (12 h)	resolved
Twilio	SMS Delivery Delays to Safaricom in Kenya	Minor	Dec 15, 2024, 17:45	09:10 (15 h)	resolved
Sinch	Delivery Issue Singapore - GRID	Minor	Dec 15, 2024, 21:44	15:47 (18 h)	resolved
Twilio	SMS Delivery Delays to Claro Network in Dominican Republic	Minor	Dec 15, 2024, 23:09	01:54 (2.8 h)	resolved
RevenueCat	Connectivity issues from China	No impact listed	Dec 13, 2024, 11:38	04:35 (3 d)	resolved

Maintenance 28

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for Multibanco	Maintenance	03:00	04:30 (1.5 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11500	Maintenance	05:00	06:34 (1.6 h)	resolved
Twilio	[Scheduled] US SMS Carrier Partner Maintenance	Maintenance	05:00	10:00 (5.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS - Planned Maintenance affecting a subset of LVNs	Maintenance	05:00	10:00 (5.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number # PCRSDI-11518	Maintenance	05:01	10:00 (5.0 h)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	05:01	11:00 (6.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile network	Maintenance	05:01	11:00 (6.0 h)	resolved
Coralogix	[Scheduled] Infrastructure maintenance - US2	Maintenance	07:00	Dec 20, 2024, 19:00 (5 d)	resolved
Sinch	[Scheduled] Sinch Contact Pro - Test tenant upgrade	Maintenance	07:01	16:00 (9.0 h)	resolved
Coralogix	[Scheduled] Important Update to S3 Bucket Permissions for Log and Trace	Maintenance	08:00	17:00 (9.0 h)	resolved
Sinch	[Scheduled] * EXTENDED ** DI SMS 365 (SMSx) \| Operator Services \| Application and System Maintenance \| PCR Number # PCRSDI-11518	Maintenance	10:15	11:13 (58 min)	resolved
Sinch	[Scheduled] Internal maintenance - SMSC - BR2	Maintenance	10:41	13:00 (2.3 h)	resolved
Coralogix	[Scheduled] E2M Infrastructure Enhancements	Maintenance	12:34	17:34 (5.0 h)	resolved
Sinch	[Scheduled] Campaigns Application Maintenance	Maintenance	15:00	16:01 (1.0 h)	resolved
Twilio	[Scheduled] Japan SMS Carrier Maintenance - SoftBank	Maintenance	15:00	17:00 (2.0 h)	resolved
Twilio	[Scheduled] Thailand SMS Carrier Maintenance - AWN / AIS	Maintenance	17:01	22:00 (5.0 h)	resolved
SambaNova	[Scheduled] Llama-3.2-90B-Vision-Instruct model is currently undergoing maintenance.	Maintenance	18:00	Mar 20, 2025, 11:10 (94 d)	resolved
Twilio	[Scheduled] Indonesia SMS Carrier Maintenance - XL Axiata	Maintenance	18:00	21:00 (3.0 h)	resolved
Vonage	[Scheduled] Indonesia SMS - Planned maintenance affecting XL Indonesia	Maintenance	18:00	21:00 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Tele2	Maintenance	20:00	Dec 17, 2024, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MegaFon and Yota	Maintenance	20:00	Dec 17, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Tele2	Maintenance	20:00	Dec 17, 2024, 00:00 (4.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Megafon/Yuta	Maintenance	20:00	Dec 17, 2024, 00:00 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - MegaFon	Maintenance	20:01	Dec 17, 2024, 00:01 (4.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	21:01	Dec 17, 2024, 00:03 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:01	Dec 17, 2024, 00:01 (3.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:02	Dec 17, 2024, 00:02 (3.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for iDEAL - Knab	Maintenance	23:30	Dec 17, 2024, 05:00 (5.5 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, BigCommerce, ngrok, Svix, imgix, Jina AI, Twilio, Mixpanel, Opsgenie, DNSimple, Flagsmith, InfluxData (InfluxDB Cloud).

Cite this

26 vendor-reported incidents started on 2024-12-16 (UTC) across 15 vendors, 4 labelled major or critical by the vendor.

Title: Outages on December 16, 2024
Vendor: Rewindex daily outage roundup
Date: 2024-12-16 00:00 UTC
URL: https://rewindex.com/outages/2024-12-16

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