imgix: Delay in Purge requests
Affected components: Purging
Timeline of updates
- investigating
We have identified an issue with our purging service, causing new purge requests to be delayed in execution. (10mins+) Rendering services remain unaffected.
- identified
The issue has been identified and we are working on a fix. To speed up processing of queued purge requests, we will have to temporarily disable purge requests for images that use any of the following AI-parameters: - bg-replace - compositions (any two or more ai features composed together, like bg-remove=true&upscale=true)
- identified
Purge requests for images that use any of the below AI-parameters have been restored, but we are still observing longer purge times with a high queue. - bg-replace - compositions (any two or more ai features composed together, like bg-remove=true&upscale=true) We are looking at different approaches and will update accordingly.
- monitoring
A fix has been implemented and new purge requests should again complete within expected times. We are continuing to monitor the situation.
- monitoring
We are continuing to monitor for any further issues.
- resolved
The purge queue and purge time has been stable since the last provided update.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).