Companies / ai
Pinecone
197incidents since 2022-07-20
95major or critical
9in the last 90 days
0silently edited or deleted
Recent notable changes
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize Newly created Pinecone serverless indexes on GCP in us-central1 failed to initialize, affecting Index Management. The vendor rated the incident major; it began at 2026-10-07 20:40 UTC and was resolved at 2026-10-07 21:49 UTC, lasting 1 h 9 min. No cause or fix was stated. | Major incident | |
| Major incident: [Serverless][AWS][eu-west-1] 5xx on read requests Pinecone reported a major incident affecting a small percentage of Serverless read requests in AWS eu-west-1 with 5xx errors. It started at 2026-09-22 23:34 UTC and was resolved at 2026-09-23 00:32 UTC, lasting 57 min. Pinecone reported mitigating the errors at 2026-09-23 00:05 UTC. | Major incident | |
| Major incident: [Serverless][AWS][us-west-2] 5xx errors on the readpath Pinecone reported a major incident causing readpath 5xx errors for Serverless Indexes in AWS us-west-2, from 2026-09-17 05:37 UTC to 2026-09-17 16:44 UTC (11 h 7 min). Pinecone reported mitigation underway, followed by recovery monitoring and resolution; no specific cause or fix was stated. | Major incident | |
| Major incident: 5xx errors on some control plane operations Pinecone reported a major incident causing 5xx errors on some control plane operations, affecting Console, Index management, Assistant management, and APIs at api.pinecone.io. It started at 2026-09-01 15:04 UTC and was resolved at 2026-09-01 19:40 UTC, lasting 4 h 36 min. Pinecone said it was likely related to ongoing GCP issues. | Major incident | |
| Major incident: [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests Pinecone reported a major incident affecting Serverless Indexes in GCP us-central1, with 5xx errors on some read and write requests. It started at 2026-08-25 15:50 UTC and was resolved at 2026-08-25 16:11 UTC, lasting 21 min; Pinecone stated that a fix was implemented. | Major incident | |
| Critical incident: [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces Pinecone reported a critical incident causing 5xx errors for some Serverless namespaces in Azure eastus2. It started at 2026-07-21 19:10 UTC and was resolved at 2026-07-21 19:40 UTC, with a reported duration of 29 min; Pinecone identified the issue and implemented a fix but did not specify the cause. | Major incident | |
| Major incident: [Serverless][Azure][eastus2] 5xx errors on some requests for some indexes Pinecone reported a major outage causing 5xx errors on some requests for some Serverless indexes in Azure eastus2. It started at 2026-07-09 09:50 UTC and was resolved at 2026-07-09 14:37 UTC, lasting 4 h 47 min; Pinecone reported implementing a fix and monitoring the results. | Major incident | |
| Major incident: [Serverless][AWS][us-west-2] 5xx errors for some requests on some indexes | Major incident | |
| Major incident: [Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes. | Major incident | |
| Major incident: [AWS][us-east-1] 5xx errors on read and write operations for some indexes | Major incident |
Full Pinecone change timeline, with diffs →
Status incident history
Pinecone status incidents per year
Data table
| Year | Incidents | Major/critical |
|---|---|---|
| 2022 | 2 | 0 |
| 2023 | 25 | 9 |
| 2024 | 72 | 26 |
| 2025 | 71 | 44 |
| 2026 | 27 | 16 |
Incidents per month, last 36 months
criticalmajorminornonemaintenanceunknown
Data table
| Month | Impact | Incidents |
|---|---|---|
| 2023-10 | major | 1 |
| 2023-11 | major | 1 |
| 2023-11 | minor | 1 |
| 2023-11 | none | 1 |
| 2023-12 | minor | 1 |
| 2024-01 | minor | 3 |
| 2024-02 | major | 2 |
| 2024-02 | none | 2 |
| 2024-03 | minor | 1 |
| 2024-03 | none | 1 |
| 2024-04 | minor | 2 |
| 2024-04 | none | 3 |
| 2024-05 | critical | 1 |
| 2024-05 | major | 2 |
| 2024-05 | minor | 4 |
| 2024-05 | none | 1 |
| 2024-06 | major | 2 |
| 2024-06 | minor | 2 |
| 2024-06 | none | 1 |
| 2024-07 | critical | 1 |
| 2024-07 | minor | 3 |
| 2024-07 | none | 2 |
| 2024-08 | major | 1 |
| 2024-08 | minor | 5 |
| 2024-08 | none | 3 |
| 2024-09 | major | 4 |
| 2024-09 | minor | 3 |
| 2024-10 | critical | 1 |
| 2024-10 | major | 3 |
| 2024-10 | minor | 1 |
| 2024-10 | none | 1 |
| 2024-11 | major | 4 |
| 2024-11 | minor | 3 |
| 2024-12 | critical | 1 |
| 2024-12 | major | 4 |
| 2024-12 | minor | 4 |
| 2024-12 | none | 1 |
| 2025-01 | major | 2 |
| 2025-01 | minor | 1 |
| 2025-02 | minor | 4 |
| 2025-03 | critical | 1 |
| 2025-03 | major | 1 |
| 2025-03 | minor | 1 |
| 2025-04 | major | 4 |
| 2025-04 | minor | 2 |
| 2025-05 | critical | 1 |
| 2025-05 | major | 5 |
| 2025-05 | minor | 7 |
| 2025-05 | none | 1 |
| 2025-06 | major | 7 |
| 2025-06 | minor | 2 |
| 2025-07 | critical | 1 |
| 2025-07 | major | 3 |
| 2025-07 | minor | 1 |
| 2025-08 | major | 5 |
| 2025-08 | minor | 2 |
| 2025-09 | major | 4 |
| 2025-09 | minor | 1 |
| 2025-10 | major | 4 |
| 2025-10 | none | 1 |
| 2025-11 | major | 2 |
| 2025-11 | none | 1 |
| 2025-12 | major | 4 |
| 2025-12 | minor | 1 |
| 2025-12 | none | 2 |
| 2026-01 | major | 2 |
| 2026-02 | major | 1 |
| 2026-02 | minor | 1 |
| 2026-03 | major | 2 |
| 2026-03 | minor | 1 |
| 2026-05 | major | 3 |
| 2026-05 | minor | 1 |
| 2026-06 | major | 1 |
| 2026-06 | minor | 3 |
| 2026-06 | none | 1 |
| 2026-07 | critical | 1 |
| 2026-07 | major | 1 |
| 2026-07 | minor | 2 |
| 2026-08 | major | 1 |
| 2026-09 | major | 3 |
| 2026-09 | minor | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 1 |
Silent edits
No silent edits or deletions detected for Pinecone yet. We compare every 10-minute snapshot of each incident.
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Pricing, trust and legal pages
Page snapshot history
Data table
| Date | Page | Change |
|---|---|---|
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Terms of service | baseline |
| Page | URL | Versions | Last changed | Last fetched OK | History |
|---|---|---|---|---|---|
| Privacy policy | pinecone.io/privacy | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Terms of service | pinecone.io/terms | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Pricing | pinecone.io/pricing | 1 | 2026-10-17 | 2026-10-17 | none yet |
| Trust / securitypartial | trust.pinecone.io | 2 | 2026-10-17 | 2026-10-17 | none yet |
No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.
Incident timeline
Latest 100 of 197 incidents. Full list: last 90 days · JSON · Markdown