# Pinecone

- Domain: pinecone.io · Category: ai
- Status page: https://status.pinecone.io (polled every 10 minutes; now operational)
- Incidents archived: 197 (95 major/critical, 5 maintenances), history since 2022-07-20
- Last 90 days: 9 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2022 | 2 | 0 | 0 | 4.2 h |
| 2023 | 25 | 9 | 1 | 8.8 h |
| 2024 | 72 | 26 | 2 | 1.9 h |
| 2025 | 71 | 44 | 2 | 2.0 h |
| 2026 | 27 | 16 | 0 | 1.3 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-10-07 20:40 UTC | [Major incident: \[SERVERLESS\]\[GCP\]\[us-central1\] Newly created indexes failing to initialize](https://rewindex.com/change/ie16e67194c2990.md) | Newly created Pinecone serverless indexes on GCP in us-central1 failed to initialize, affecting Index Management. The vendor rated the incident major; it began at 2026-10-07 20:40 UTC and was resolved at 2026-10-07 21:49 UTC, lasting 1 h 9 min. No cause or fix was stated. |
| 2026-09-22 23:34 UTC | [Major incident: \[Serverless\]\[AWS\]\[eu-west-1\] 5xx on read requests](https://rewindex.com/change/i8297bbc102d498.md) | Pinecone reported a major incident affecting a small percentage of Serverless read requests in AWS eu-west-1 with 5xx errors. It started at 2026-09-22 23:34 UTC and was resolved at 2026-09-23 00:32 UTC, lasting 57 min. Pinecone reported mitigating the errors at 2026-09-23 00:05 UTC. |
| 2026-09-17 05:37 UTC | [Major incident: \[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on the readpath](https://rewindex.com/change/i6b5afb5a618b23.md) | Pinecone reported a major incident causing readpath 5xx errors for Serverless Indexes in AWS us-west-2, from 2026-09-17 05:37 UTC to 2026-09-17 16:44 UTC (11 h 7 min). Pinecone reported mitigation underway, followed by recovery monitoring and resolution; no specific cause or fix was stated. |
| 2026-09-01 15:04 UTC | [Major incident: 5xx errors on some control plane operations](https://rewindex.com/change/i4289b501829384.md) | Pinecone reported a major incident causing 5xx errors on some control plane operations, affecting Console, Index management, Assistant management, and APIs at api.pinecone.io. It started at 2026-09-01 15:04 UTC and was resolved at 2026-09-01 19:40 UTC, lasting 4 h 36 min. Pinecone said it was likely related to ongoing GCP issues. |
| 2026-08-25 15:50 UTC | [Major incident: \[SERVERLESS\]\[GCP\]\[us-central1\] 5xx errors on some read and write requests](https://rewindex.com/change/ie68e1c41d37732.md) | Pinecone reported a major incident affecting Serverless Indexes in GCP us-central1, with 5xx errors on some read and write requests. It started at 2026-08-25 15:50 UTC and was resolved at 2026-08-25 16:11 UTC, lasting 21 min; Pinecone stated that a fix was implemented. |
| 2026-07-21 19:10 UTC | [Critical incident: \[SERVERLESS\]\[Azure\]\[eastus2\] 5xx errors for some namespaces](https://rewindex.com/change/ib7a0c05fe82196.md) | Pinecone reported a critical incident causing 5xx errors for some Serverless namespaces in Azure eastus2. It started at 2026-07-21 19:10 UTC and was resolved at 2026-07-21 19:40 UTC, with a reported duration of 29 min; Pinecone identified the issue and implemented a fix but did not specify the cause. |
| 2026-07-09 09:50 UTC | [Major incident: \[Serverless\]\[Azure\]\[eastus2\] 5xx errors on some requests for some indexes](https://rewindex.com/change/i62be6e991c0d9e.md) | Pinecone reported a major outage causing 5xx errors on some requests for some Serverless indexes in Azure eastus2. It started at 2026-07-09 09:50 UTC and was resolved at 2026-07-09 14:37 UTC, lasting 4 h 47 min; Pinecone reported implementing a fix and monitoring the results. |
| 2026-06-06 17:05 UTC | [Major incident: \[Serverless\]\[AWS\]\[us-west-2\] 5xx errors for some requests on some indexes](https://rewindex.com/change/i8649b752e447cc.md) | Pinecone reported a major outage causing 5xx errors for some requests on some Serverless indexes in AWS us-west-2. It started at 2026-06-06 17:05 UTC and was resolved at 2026-06-06 20:40 UTC, lasting 3 h 35 min; no cause or fix was stated. |
| 2026-05-25 13:41 UTC | [Major incident: \[Serverless\]\[AWS\]\[us-west-2\] 5xx errors and longer response times on upsert requests for some indexes.](https://rewindex.com/change/i4c427bef4e504b.md) | Pinecone reported a major incident causing 5xx errors and longer response times for upsert requests on some Serverless indexes in AWS us-west-2. It started at 2026-05-25 13:41 UTC and was resolved at 2026-05-25 15:00 UTC, lasting 1 h 18 min. A fix was implemented, but no cause was stated. |
| 2026-05-13 20:14 UTC | [Major incident: \[AWS\]\[us-east-1\] 5xx errors on read and write operations for some indexes](https://rewindex.com/change/ic72499f7d4eeca.md) | Some Pinecone indexes in AWS us-east-1 experienced 5xx errors on read and write operations, affecting Serverless Indexes. Pinecone rated the incident major; it started at 2026-05-13 20:14 UTC and was resolved at 2026-05-13 21:15 UTC, lasting 1 h 1 min. Pinecone reported identifying the issue and implementing a fix but gave no cause or fix details. |

Full timeline: [Pinecone changes](https://rewindex.com/company/pinecone/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://pinecone.io/privacy](https://pinecone.io/privacy) | 1 | 2026-10-17 |  |
| Terms of service | [https://pinecone.io/terms](https://pinecone.io/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://pinecone.io/pricing](https://pinecone.io/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://trust.pinecone.io](https://trust.pinecone.io) | 2 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-14 14:48 UTC | [\[Inference\] 5xx errors on some \`llama-text-embed-v2\` requests](https://stspg.io/1x62lz0cgdtc) | minor | 0 min |  |
| 2026-10-07 20:40 UTC | [\[SERVERLESS\]\[GCP\]\[us-central1\] Newly created indexes failing to initialize](https://stspg.io/x2rnfmzyb8sm) | major | 1.2 h |  |
| 2026-09-28 04:13 UTC | [\[Pods\]\[AWS\]\[us-east-1\] Write failures and high latency](https://stspg.io/50g510xxsw06) | minor | 8 min |  |
| 2026-09-22 23:34 UTC | [\[Serverless\]\[AWS\]\[eu-west-1\] 5xx on read requests](https://stspg.io/rdmz12htk7wq) | major | 58 min |  |
| 2026-09-17 05:37 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on the readpath](https://stspg.io/rlkqfv38zkbb) | major | 11 h |  |
| 2026-09-01 15:04 UTC | [5xx errors on some control plane operations](https://stspg.io/lhxtyzp0mn82) | major | 4.6 h |  |
| 2026-08-25 15:50 UTC | [\[SERVERLESS\]\[GCP\]\[us-central1\] 5xx errors on some read and write requests](https://stspg.io/vpzz5nfgp7zm) | major | 21 min |  |
| 2026-07-21 19:10 UTC | [\[SERVERLESS\]\[Azure\]\[eastus2\] 5xx errors for some namespaces](https://stspg.io/84vynt818w3j) | critical | 30 min |  |
| 2026-07-20 16:44 UTC | [\[SERVERLESS\]\[AWS\]\[us-east-1\] Increased latency and 5xx errors for some indexes](https://stspg.io/1l6gyphhdwc3) | minor | 1.3 h |  |
| 2026-07-12 23:21 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Increase in freshness lag for some namespaces](https://stspg.io/zbbns3nppvf5) | minor | 4.9 h |  |
| 2026-07-09 09:50 UTC | [\[Serverless\]\[Azure\]\[eastus2\] 5xx errors on some requests for some indexes](https://stspg.io/5yn0r7x4nj4j) | major | 4.8 h |  |
| 2026-06-18 10:00 UTC | [Some initial queries to infrequently read namespaces incorrectly returning empty results](https://stspg.io/dbnb6cnq0cgn) | minor | 8.4 h |  |
| 2026-06-16 13:05 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Metrics tab in the console not showing graphs](https://stspg.io/pzkpk0q3m54f) | none | 4.0 h |  |
| 2026-06-06 17:05 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors for some requests on some indexes](https://stspg.io/1b7wv45c2zxf) | major | 3.6 h |  |
| 2026-06-06 13:05 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] Read path operations for some indexes may experience elevated latency and timeouts](https://stspg.io/58n64vnr08r9) | minor | 2.8 h |  |
| 2026-06-06 00:48 UTC | [\[AWS\]\[us-east-1\] 5xx errors for some requests on some indexes](https://stspg.io/6l695wtjfy0j) | minor | 27 min |  |
| 2026-05-25 13:41 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors and longer response times on upsert requests for some indexes.](https://stspg.io/z4t7c1tq3w40) | major | 1.3 h |  |
| 2026-05-13 20:14 UTC | [\[AWS\]\[us-east-1\] 5xx errors on read and write operations for some indexes](https://stspg.io/0707b83qf179) | major | 1.0 h |  |
| 2026-05-06 20:02 UTC | [\[AWS\]\[us-east-1\] 5xx errors for some requests on some indexes](https://stspg.io/t70kz736vzf0) | major | 27 min |  |
| 2026-05-06 15:00 UTC | [Pinecone Console loading slowly for some users](https://stspg.io/9nyjqj9k830d) | minor | 20 min |  |
| 2026-03-13 08:50 UTC | [\[GCP\]\[europe-west4\] Errors for upsert operations on some indexes](https://stspg.io/1q347rkjvkz3) | major | 1.1 h |  |
| 2026-03-05 21:57 UTC | [\[AWS\]\[us-east-1\] Prometheus metrics are unavailable through the Pinecone console or the metric proxy](https://stspg.io/cnpqf9qk52v3) | minor | 1.1 h |  |
| 2026-03-04 21:06 UTC | [\[Serverless\]\[GCP\]\[us-central1\] 5xx errors on some read operations for some indexes](https://stspg.io/yx5v2py96z2k) | major | 1.2 h |  |
| 2026-02-23 23:14 UTC | [\[GCP\]\[us-central1\]\[europe-west4\] Errors on some read operations](https://stspg.io/bfnhfmpm1vvx) | major | 2.6 h |  |
| 2026-02-05 10:55 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Increase in freshness lag for some namespaces](https://stspg.io/spzqmgqsmqyt) | minor | 11 h |  |
| 2026-01-15 12:12 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes](https://stspg.io/27sn0745j130) | major | 3.3 h |  |
| 2026-01-02 16:31 UTC | [Intermittent unavailability across all environments for some indexes](https://stspg.io/dy23bkbq7w6n) | major | 1.4 h |  |
| 2025-12-31 03:13 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on some read path operations](https://stspg.io/f2r2fyxgjws4) | major | 16 min |  |
| 2025-12-19 17:31 UTC | [\[Serverless\]\[GCP\]\[us-central1\] Partial control plane unavailability for some users](https://stspg.io/rmsv1nrvxlx5) | none | -977 min |  |
| 2025-12-15 10:39 UTC | [\[Serverless\]\[GCP\]\[europe-west4\] 5xx errors on read and write operations for some indexes](https://stspg.io/wnb1qrp24f8b) | major | 11 h |  |
| 2025-12-09 20:15 UTC | [Increased file processing time for Assistant](https://stspg.io/slvtmfxk3fkx) | minor | 5.6 h |  |
| 2025-12-08 21:19 UTC | [Unavailability for embed and rerank requests](https://stspg.io/krm5gjkplt6h) | none | -37 min |  |
| 2025-12-05 18:36 UTC | [\[Serverless\]\[GCP\]\[us-central1\] 5xx errors on some read operations for some namespaces](https://stspg.io/ct1pv2y5vg34) | major | 2.1 h |  |
| 2025-12-03 15:53 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on read path operations for some namespaces](https://stspg.io/6hd1rxbf2j4w) | major | 46 min |  |
| 2025-11-24 17:28 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on some read path operations](https://stspg.io/7ds9jx0smw6n) | major | 1.0 h |  |
| 2025-11-14 02:02 UTC | [Some index-level usage metrics unavailable](https://stspg.io/zdnwjwdkt5xq) | none | -1443 min |  |
| 2025-11-06 14:38 UTC | [\[Serverless\]\[AWS\]\[eu-west-1\] 5xx errors on some write path operations](https://stspg.io/50rgkr4rx018) | major | 2 min |  |
| 2025-10-30 22:00 UTC | [Partial unavailability on cohere-rerank-3.5 model](https://stspg.io/bcvrpkld6dm9) | none | 0 min |  |
| 2025-10-23 17:32 UTC | [\[Serverless\]\[GCP\]\[us-central1\] 5xx errors on some read and write operations](https://stspg.io/kwdq4mnwdyws) | major | 51 min |  |
| 2025-10-21 17:57 UTC | [\[Serverless\]\[Azure\]\[eastus2\] 5xx errors on some read and write operations](https://stspg.io/3mcc2zg8y9pv) | major | 1.4 h |  |
| 2025-10-21 01:27 UTC | [Some users may be unable to access the Pinecone web console. All API services remain fully operational.](https://stspg.io/mfypkzknkd3j) | major | 2.0 h |  |
| 2025-10-20 17:43 UTC | [Some users may be unable to access the Pinecone web console. All API services remain fully operational.](https://stspg.io/ll62j2qcb5yr) | major | 17 min |  |
| 2025-09-15 15:52 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] \`403 PermissionDenied\` errors for read and write operations on some indexes and assistants](https://stspg.io/3cm068p245nv) | minor | 6 min |  |
| 2025-09-10 13:16 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on some read and write operations](https://stspg.io/q04c5pj0t2m3) | major | 3.4 h |  |
| 2025-09-10 12:52 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] 5xx errors on some read operations](https://stspg.io/7nw6yhg3r416) | major | 4.5 h |  |
| 2025-09-09 12:55 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on write operations for some indexes](https://stspg.io/npclygbpw9n9) | major | 1.8 h |  |
| 2025-09-02 22:46 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes](https://stspg.io/xqt748m0rhc5) | major | 15 h |  |
| 2025-08-29 20:28 UTC | [Console stuck loading after login for some users](https://stspg.io/xmt47949ynh4) | minor | 2.2 h |  |
| 2025-08-28 18:30 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] Unavailability for some read path operations for some indexes](https://stspg.io/1m194nhktcyp) | major | 1.9 h |  |
| 2025-08-26 13:22 UTC | [\[Serverless\]\[GCP\]\[europe-west4\] Indexing lag on some indexes; recent writes may not appear in reads](https://stspg.io/qy7r2qcjhx6q) | minor | 1.7 h |  |
| 2025-08-21 16:54 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] Unavailability for some read path operations for some indexes](https://status.pinecone.io/incidents/yfz1ytsw0syr) | major | 1.0 h |  |
| 2025-08-11 21:29 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes](https://status.pinecone.io/incidents/cnxpz3140h5y) | major | 24 min |  |
| 2025-08-05 16:17 UTC | [\[Serverless\]\[AWS\]\[us-west-2\] Unavailability for some read path operations](https://status.pinecone.io/incidents/gj4r1sh1hwbz) | major | 1.1 h |  |
| 2025-08-01 14:22 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Unavailability for some read path operations](https://status.pinecone.io/incidents/gtks7j6936fc) | major | 5.4 h |  |
| 2025-07-31 22:16 UTC | [\[Serverless\]\[GCP\]\[us-central1\] 5xx errors on read operations for some indexes](https://status.pinecone.io/incidents/bpkj6rxxsl3j) | major | 17 h |  |
| 2025-07-31 09:42 UTC | [\[Serverless\]\[AWS\]\[us-east-1\]\[eu-west-1\] Unavailability for some read and write path operations](https://status.pinecone.io/incidents/vhjmd84yxdqv) | major | 29 h |  |
| 2025-07-16 19:27 UTC | [Read units not included in API response for query, list, and fetch operations on serverless indexes](https://status.pinecone.io/incidents/5t8jjyrf25xq) | minor | 5 d |  |
| 2025-07-15 22:00 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes](https://status.pinecone.io/incidents/sxnhhfbfwx7y) | major | 59 min |  |
| 2025-07-15 20:13 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes](https://status.pinecone.io/incidents/yptlw443h09g) | critical | 18 h |  |
| 2025-06-24 00:26 UTC | [\[Serverless\]\[AWS\]\[eu-west-1\] 5xx errors on read operations for some indexes](https://status.pinecone.io/incidents/8t3m148jwbx8) | major | 31 min |  |
| 2025-06-22 21:47 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors on read operations for some indexes](https://status.pinecone.io/incidents/wn0py49xpr5w) | major | 6.0 h |  |
| 2025-06-17 13:22 UTC | [\[Serverless\]\[Azure\]\[eastus2\] 5xx errors on some read path operations](https://status.pinecone.io/incidents/n72dbpq1049r) | major | 36 min |  |
| 2025-06-12 17:55 UTC | [Google Cloud outage impacting all GCP clusters, Inference, Assistant, and control plane operations; console elements failing to load](https://status.pinecone.io/incidents/v729f775x7h1) | major | 8.2 h |  |
| 2025-06-11 13:45 UTC | [\[Serverless\]\[AWS\]\[eu-west-1\] Increase latencies and error rates on read endpoints](https://status.pinecone.io/incidents/21znrlx1v3lx) | major | 10 h |  |
| 2025-06-11 11:55 UTC | [\[Serverless\]\[AWS\]\[eu-west-1\] Increase latencies and error rates on read endpoints](https://status.pinecone.io/incidents/90m5r5jq4kh6) | major | 1.5 h |  |
| 2025-06-09 17:05 UTC | [\[Serverless\]\[GCP\]\[europe-west4\] Increased latencies and timeouts on query operations for some indexes](https://status.pinecone.io/incidents/dcmwbzflggzz) | minor | 53 min |  |
| 2025-06-08 22:47 UTC | [Index creation and deletion operations delayed in Azure eastus2 serverless environment](https://status.pinecone.io/incidents/43qsc9y1y0k5) | major | 20 h |  |
| 2025-06-04 16:58 UTC | [\[Serverless\]\[AWS\]\[eu-west-1\] Delayed availability of newly-written records on some indexes](https://status.pinecone.io/incidents/kdghg4w14rpv) | minor | 5.2 h |  |
| 2025-05-30 22:47 UTC | [\[Serverless\]\[AWS eu-west-1\]\[GCP europe-west4\] Internal server errors for read path operations on some indexes](https://status.pinecone.io/incidents/8dcm1frjnpdq) | minor | 2.0 h |  |
| 2025-05-28 17:25 UTC | [\[Serverless\]\[GCP\]\[europe-west4\] Increased latency and timeouts on some indexes, read operations impacted](https://status.pinecone.io/incidents/s3gfz465cpfy) | minor | 7.7 h |  |
| 2025-05-28 02:25 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Indexing lag on some indexes; recent writes may not appear in reads](https://status.pinecone.io/incidents/8fvwhts63jfp) | minor | 25 min |  |
| 2025-05-23 19:06 UTC | [\[Serverless\]\[GCP\]\[us-central1\] Sporadic errors for fetch and query operations on some indexes](https://status.pinecone.io/incidents/69g0s2wf96rv) | minor | 11 h |  |
| 2025-05-23 04:00 UTC | [Availability issues with rerank endpoint](https://status.pinecone.io/incidents/m08v7wyw2bx1) | major | 0 min |  |
| 2025-05-16 09:05 UTC | [Partial Control Plane Outage](https://status.pinecone.io/incidents/kp2yjg2f0jg6) | major | 2.4 h |  |
| 2025-05-15 13:30 UTC | [\[Serverless\]\[Azure\]\[eastus2\] High indexing lag on some indexes](https://status.pinecone.io/incidents/w676ngwc8858) | minor | 3.2 h |  |
| 2025-05-15 08:22 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Increased latency on read path requests for some indexes](https://status.pinecone.io/incidents/5lkq5ll9h1x4) | minor | 14 h |  |
| 2025-05-14 03:15 UTC | [\[Inference\] Downtime on llama-embed & multilingual-e5-large models](https://status.pinecone.io/incidents/h5knxb4ty06l) | critical | 0 min |  |
| 2025-05-07 17:20 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] 5xx errors and increased latency for some read operations on some indexes](https://status.pinecone.io/incidents/bdhczmh8vt6c) | major | 35 min |  |
| 2025-05-06 11:04 UTC | [\[Serverless\]\[GCP\]\[us-central1\] Increased latency for upsert and fetch operations on some indexes](https://status.pinecone.io/incidents/4fzzbsc0rbhq) | minor | 5.6 h |  |
| 2025-05-05 15:48 UTC | [\[Serverless\]\[Azure\]\[eastus2\] 5xx errors on read requests to some indexes](https://status.pinecone.io/incidents/yvpd814jtbns) | major | 36 min |  |
| 2025-05-05 11:16 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Errors on queries for some indexes](https://status.pinecone.io/incidents/5d98bx6gpfcq) | major | 2.1 h |  |
| 2025-05-02 23:45 UTC | [Elevated P90 latencies in file upload and search](https://status.pinecone.io/incidents/lszlmnxzpt31) | none | 42 min |  |
| 2025-04-28 08:30 UTC | [Elevated latencies on file ingestion in Assistant (US)](https://status.pinecone.io/incidents/wlgjq2h2cr5m) | minor | 6.3 h |  |
| 2025-04-25 15:03 UTC | [\[Assistant\] File uploads and deletions not processing](https://status.pinecone.io/incidents/7w9v78t02w5c) | major | 17 min |  |
| 2025-04-24 11:41 UTC | [\[Serverless\] \[AWS\] \[us-east-1\] Delays in index creation and deletion operations](https://status.pinecone.io/incidents/s5dzml2sq89l) | major | 52 min |  |
| 2025-04-23 09:00 UTC | [\[Serverless\]\[GCP\]\[us-central1\] 500 errors on queries for some indexes](https://status.pinecone.io/incidents/3g42dnb91qkj) | major | 3.8 h |  |
| 2025-04-10 02:43 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] gRPC status code 14 (503 errors) on some queries](https://status.pinecone.io/incidents/1wph7wgcnwdy) | minor | 23 min |  |
| 2025-04-09 14:56 UTC | [\[Serverless\]\[Azure\]\[eastus2\] Increased latency and 5xx errors on upserts](https://status.pinecone.io/incidents/02bt9ggpyf2j) | major | 36 min |  |
| 2025-03-25 11:38 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Newly created indexes failing to initialize](https://status.pinecone.io/incidents/lqt10npxc2h2) | major | 1.3 h |  |
| 2025-03-10 17:45 UTC | [API requests to records (Pinecone Inference) endpoints failing with 404 error in GCP and Azure serverless environments](https://status.pinecone.io/incidents/0v70gb4tjbb8) | critical | 6.1 h |  |
| 2025-03-10 17:04 UTC | [\[GCP-Starter\] Increase in write operations errors and an increase in freshness lag.](https://status.pinecone.io/incidents/mhtkm8qmky10) | minor | 28 d |  |
| 2025-02-21 06:02 UTC | [\[Serverless\] \[GCP\] \[us-central1\] Increase in latency for all operations](https://status.pinecone.io/incidents/wdyzx85hhn1l) | minor | 6.5 h |  |
| 2025-02-18 17:44 UTC | [Metrics in console not populating for serverless indexes](https://status.pinecone.io/incidents/8vdjvg3tfxtd) | minor | 3.0 h |  |
| 2025-02-11 19:51 UTC | [\[Serverless\] \[AWS\] \[eu-west-1\] Increased latency and 5xx errors on write path](https://status.pinecone.io/incidents/spvvl5wvl5lh) | minor | 11 min |  |
| 2025-02-11 14:30 UTC | [\[Serverless\] \[AWS\] \[eu-west-1\] Increased latency and 5xx errors on write path](https://status.pinecone.io/incidents/q95qs4x1f8yq) | minor | 20 min |  |
| 2025-01-28 16:22 UTC | [\[Serverless\] \[GCP\] \[us-central1\] Increased latency and errors on write and fetch operations](https://status.pinecone.io/incidents/fj3jj3xhqhpv) | major | 46 min |  |
| 2025-01-15 17:33 UTC | [\[Serverless\] \[GCP\] \[us-central1\] Increased freshness lag for some indexes](https://status.pinecone.io/incidents/2zwd2j85khd5) | minor | 27 h |  |
| 2025-01-09 22:49 UTC | [\[Serverless\]\[AWS\]\[us-east-1\] Increased latency and 500 errors for queries](https://status.pinecone.io/incidents/l151vr6ysw5s) | major | 1 min |  |
| 2024-12-20 10:11 UTC | [\[Serverless\] \[GCP\] \[ europe-west4\] 504 errors for read operations](https://status.pinecone.io/incidents/700ss742rt3z) | minor | 1.3 h |  |
| 2024-12-19 08:27 UTC | [\[Serverless\] \[GCP\] \[us-central1\] Elevated error rates and latencies for some operations](https://status.pinecone.io/incidents/rmzxbv7v46sf) | minor | 53 min |  |


## Charts

### Chart data: Pinecone status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2022 | 2 | 0 |
| 2023 | 25 | 9 |
| 2024 | 72 | 26 |
| 2025 | 71 | 44 |
| 2026 | 27 | 16 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | major | 1 |
| 2023-11 | major | 1 |
| 2023-11 | minor | 1 |
| 2023-11 | none | 1 |
| 2023-12 | minor | 1 |
| 2024-01 | minor | 3 |
| 2024-02 | major | 2 |
| 2024-02 | none | 2 |
| 2024-03 | minor | 1 |
| 2024-03 | none | 1 |
| 2024-04 | minor | 2 |
| 2024-04 | none | 3 |
| 2024-05 | critical | 1 |
| 2024-05 | major | 2 |
| 2024-05 | minor | 4 |
| 2024-05 | none | 1 |
| 2024-06 | major | 2 |
| 2024-06 | minor | 2 |
| 2024-06 | none | 1 |
| 2024-07 | critical | 1 |
| 2024-07 | minor | 3 |
| 2024-07 | none | 2 |
| 2024-08 | major | 1 |
| 2024-08 | minor | 5 |
| 2024-08 | none | 3 |
| 2024-09 | major | 4 |
| 2024-09 | minor | 3 |
| 2024-10 | critical | 1 |
| 2024-10 | major | 3 |
| 2024-10 | minor | 1 |
| 2024-10 | none | 1 |
| 2024-11 | major | 4 |
| 2024-11 | minor | 3 |
| 2024-12 | critical | 1 |
| 2024-12 | major | 4 |
| 2024-12 | minor | 4 |
| 2024-12 | none | 1 |
| 2025-01 | major | 2 |
| 2025-01 | minor | 1 |
| 2025-02 | minor | 4 |
| 2025-03 | critical | 1 |
| 2025-03 | major | 1 |
| 2025-03 | minor | 1 |
| 2025-04 | major | 4 |
| 2025-04 | minor | 2 |
| 2025-05 | critical | 1 |
| 2025-05 | major | 5 |
| 2025-05 | minor | 7 |
| 2025-05 | none | 1 |
| 2025-06 | major | 7 |
| 2025-06 | minor | 2 |
| 2025-07 | critical | 1 |
| 2025-07 | major | 3 |
| 2025-07 | minor | 1 |
| 2025-08 | major | 5 |
| 2025-08 | minor | 2 |
| 2025-09 | major | 4 |
| 2025-09 | minor | 1 |
| 2025-10 | major | 4 |
| 2025-10 | none | 1 |
| 2025-11 | major | 2 |
| 2025-11 | none | 1 |
| 2025-12 | major | 4 |
| 2025-12 | minor | 1 |
| 2025-12 | none | 2 |
| 2026-01 | major | 2 |
| 2026-02 | major | 1 |
| 2026-02 | minor | 1 |
| 2026-03 | major | 2 |
| 2026-03 | minor | 1 |
| 2026-05 | major | 3 |
| 2026-05 | minor | 1 |
| 2026-06 | major | 1 |
| 2026-06 | minor | 3 |
| 2026-06 | none | 1 |
| 2026-07 | critical | 1 |
| 2026-07 | major | 1 |
| 2026-07 | minor | 2 |
| 2026-08 | major | 1 |
| 2026-09 | major | 3 |
| 2026-09 | minor | 1 |
| 2026-10 | major | 1 |
| 2026-10 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Terms of service | baseline |

---
Canonical: https://rewindex.com/company/pinecone · Markdown: https://rewindex.com/company/pinecone.md · JSON: https://rewindex.com/api/v1/companies/pinecone · Generated 2026-10-17T23:49:49.215Z