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Pinecone: [Serverless][AWS][us-west-2] 5xx errors for some requests on some indexes

Impact: majorStatus: resolvedStarted Resolved (3.6 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Pinecone reported a major outage causing 5xx errors for some requests on some Serverless indexes in AWS us-west-2. It started at 2026-06-06 17:05 UTC and was resolved at 2026-06-06 20:40 UTC, lasting 3 h 35 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AWS us-west-2Serverless Indexes - AWS us-west-2

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON