# Pinecone: [Serverless][AWS][us-west-2] 5xx errors for some requests on some indexes

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-06 17:05 UTC · Resolved: 2026-06-06 20:40 UTC · Duration: 3.6 h
- Updates: 2 · Affected components: AWS us-west-2, Serverless Indexes - AWS us-west-2
- [Vendor status page: https://stspg.io/1b7wv45c2zxf](https://stspg.io/1b7wv45c2zxf)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Summary

Pinecone reported a major outage causing 5xx errors for some requests on some Serverless indexes in AWS us-west-2. It started at 2026-06-06 17:05 UTC and was resolved at 2026-06-06 20:40 UTC, lasting 3 h 35 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-06-06 17:05 UTC: We are currently investigating this issue.
- **resolved** 2026-06-06 20:40 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-06 17:05 UTC: [Major incident: \[Serverless\]\[AWS\]\[us-west-2\] 5xx errors for some requests on some indexes](https://rewindex.com/change/i8649b752e447cc.md)


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Canonical: https://rewindex.com/company/pinecone/incidents/l2w7y108t91p · Markdown: https://rewindex.com/company/pinecone/incidents/l2w7y108t91p.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/l2w7y108t91p · Generated 2026-10-18T11:28:50.077Z