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Pinecone: [AWS][us-east-1] 5xx errors on read and write operations for some indexes

Impact: majorStatus: resolvedStarted Resolved (1.0 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Some Pinecone indexes in AWS us-east-1 experienced 5xx errors on read and write operations, affecting Serverless Indexes. Pinecone rated the incident major; it started at 2026-05-13 20:14 UTC and was resolved at 2026-05-13 21:15 UTC, lasting 1 h 1 min. Pinecone reported identifying the issue and implementing a fix but gave no cause or fix details.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AWS us-east-1Serverless Indexes - AWS us-east-1

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON