Pinecone: [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces

Impact: criticalStatus: resolvedStarted 2026-07-21 19:10 UTCResolved 2026-07-21 19:40 UTC (30 min)3 updatesSource: stspg.io

Summary

Pinecone reported a critical incident causing 5xx errors for some Serverless namespaces in Azure eastus2. It started at 2026-07-21 19:10 UTC and was resolved at 2026-07-21 19:40 UTC, with a reported duration of 29 min; Pinecone identified the issue and implemented a fix but did not specify the cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Azure eastus2Serverless Indexes - Azure eastus2

Timeline of updates

investigating2026-07-21 19:10 UTC
We are currently investigating this issue.
identified2026-07-21 19:39 UTC
The issue has been identified and a fix is being implemented.
resolved2026-07-21 19:40 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces 2026-07-21 19:10 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON