# Pinecone: [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-07-21 19:10 UTC · Resolved: 2026-07-21 19:40 UTC · Duration: 30 min
- Updates: 3 · Affected components: Azure eastus2, Serverless Indexes - Azure eastus2
- [Vendor status page: https://stspg.io/84vynt818w3j](https://stspg.io/84vynt818w3j)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Summary

Pinecone reported a critical incident causing 5xx errors for some Serverless namespaces in Azure eastus2. It started at 2026-07-21 19:10 UTC and was resolved at 2026-07-21 19:40 UTC, with a reported duration of 29 min; Pinecone identified the issue and implemented a fix but did not specify the cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-21 19:10 UTC: We are currently investigating this issue.
- **identified** 2026-07-21 19:39 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-07-21 19:40 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-21 19:10 UTC: [Critical incident: \[SERVERLESS\]\[Azure\]\[eastus2\] 5xx errors for some namespaces](https://rewindex.com/change/ib7a0c05fe82196.md)


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Canonical: https://rewindex.com/company/pinecone/incidents/g135ndchmrf8 · Markdown: https://rewindex.com/company/pinecone/incidents/g135ndchmrf8.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/g135ndchmrf8 · Generated 2026-10-18T10:29:37.971Z