Changes / Pinecone / [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces
Pinecone: Critical incident: [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces
Summary
Pinecone reported a critical incident causing 5xx errors for some Serverless namespaces in Azure eastus2. It started at 2026-07-21 19:10 UTC and was resolved at 2026-07-21 19:40 UTC, with a reported duration of 29 min; Pinecone identified the issue and implemented a fix but did not specify the cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-07-21 19:10 UTC
Before: not present
After: 2026-07-21 19:40 UTC
Before: not present
After: Azure eastus2, Serverless Indexes - Azure eastus2
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After: We are currently investigating this issue.
Before: not present
After: The issue has been identified and a fix is being implemented.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces (this change) Pinecone reported a critical incident causing 5xx errors for some Serverless namespaces in Azure eastus2. It started at 2026-07-21 19:10 UTC and was resolved at 2026-07-21 19:40 UTC, with a reported duration of 29 min; Pinecone identified the issue and implemented a fix but did not specify the cause. | Major incident |