Pinecone: [GCP][europe-west4] Errors for upsert operations on some indexes

Impact: majorStatus: resolvedStarted 2026-03-13 08:50 UTCResolved 2026-03-13 09:53 UTC (1.1 h)3 updatesSource: stspg.io

Summary

Pinecone reported a major incident causing upsert errors on some indexes in GCP europe-west4, affecting Serverless Indexes. It started at 2026-03-13 08:50 UTC and was resolved at 2026-03-13 09:53 UTC, lasting 1 h 3 min; a fix was implemented and monitored before resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: GCP europe-west4Serverless Indexes - GCP europe-west4

Timeline of updates

investigating2026-03-13 08:50 UTC
We are currently investigating this issue.
monitoring2026-03-13 09:23 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-03-13 09:53 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: [GCP][europe-west4] Errors for upsert operations on some indexes 2026-03-13 08:50 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON