Changes / Pinecone / [GCP][europe-west4] Errors for upsert operations on some indexes

Pinecone: Major incident: [GCP][europe-west4] Errors for upsert operations on some indexes

Summary

Pinecone reported a major incident causing upsert errors on some indexes in GCP europe-west4, affecting Serverless Indexes. It started at 2026-03-13 08:50 UTC and was resolved at 2026-03-13 09:53 UTC, lasting 1 h 3 min; a fix was implemented and monitored before resolution.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 99%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: [GCP][europe-west4] Errors for upsert operations on some indexes
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-13 08:50 UTC
AddedResolved time#5
Before: not present
After: 2026-03-13 09:53 UTC
AddedAffected components#6
Before: not present
After: GCP europe-west4, Serverless Indexes - GCP europe-west4
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating this issue.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: [GCP][europe-west4] Errors for upsert operations on some indexes (this change)
Pinecone reported a major incident causing upsert errors on some indexes in GCP europe-west4, affecting Serverless Indexes. It started at 2026-03-13 08:50 UTC and was resolved at 2026-03-13 09:53 UTC, lasting 1 h 3 min; a fix was implemented and monitored before resolution.
Major incident

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