Pinecone: [Serverless][GCP][us-central1] 5xx errors on some read and write operations

Impact: majorStatus: resolvedStarted 2025-10-23 17:32 UTCResolved 2025-10-23 18:23 UTC (51 min)4 updatesSource: stspg.io

Summary

Pinecone reported a major incident causing 5xx errors on some read and write operations for Serverless Indexes in GCP us-central1, starting 2025-10-23 17:32 UTC. A fix was implemented at 17:42 UTC, and the incident was resolved at 2025-10-23 18:23 UTC after 51 min.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: GCP us-central1Serverless Indexes - GCP us-central1

Timeline of updates

investigating2025-10-23 17:32 UTC
We are currently investigating this issue.
investigating2025-10-23 17:35 UTC
We are continuing to investigate this issue.
monitoring2025-10-23 17:42 UTC
A fix has been implemented and we are monitoring the results.
resolved2025-10-23 18:23 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: [Serverless][GCP][us-central1] 5xx errors on some read and write operations 2025-10-23 17:32 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON