Changes / Pinecone / [Serverless][GCP][us-central1] 5xx errors on some read and write operations
Pinecone: Major incident: [Serverless][GCP][us-central1] 5xx errors on some read and write operations
Summary
Pinecone reported a major incident causing 5xx errors on some read and write operations for Serverless Indexes in GCP us-central1, starting 2025-10-23 17:32 UTC. A fix was implemented at 17:42 UTC, and the incident was resolved at 2025-10-23 18:23 UTC after 51 min.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: [Serverless][GCP][us-central1] 5xx errors on some read and write operations
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After: major
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After: resolved
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After: 2025-10-23 17:32 UTC
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After: 2025-10-23 18:23 UTC
Before: not present
After: GCP us-central1, Serverless Indexes - GCP us-central1
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After: We are currently investigating this issue.
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After: We are continuing to investigate this issue.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: [Serverless][GCP][us-central1] 5xx errors on some read and write operations (this change) Pinecone reported a major incident causing 5xx errors on some read and write operations for Serverless Indexes in GCP us-central1, starting 2025-10-23 17:32 UTC. A fix was implemented at 17:42 UTC, and the incident was resolved at 2025-10-23 18:23 UTC after 51 min. | Major incident |