# Pinecone: [Serverless][GCP][us-central1] 5xx errors on some read and write operations

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-23 17:32 UTC · Resolved: 2025-10-23 18:23 UTC · Duration: 51 min
- Updates: 4 · Affected components: GCP us-central1, Serverless Indexes - GCP us-central1
- [Vendor status page: https://stspg.io/kwdq4mnwdyws](https://stspg.io/kwdq4mnwdyws)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Summary

Pinecone reported a major incident causing 5xx errors on some read and write operations for Serverless Indexes in GCP us-central1, starting 2025-10-23 17:32 UTC. A fix was implemented at 17:42 UTC, and the incident was resolved at 2025-10-23 18:23 UTC after 51 min. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-10-23 17:32 UTC: We are currently investigating this issue.
- **investigating** 2025-10-23 17:35 UTC: We are continuing to investigate this issue.
- **monitoring** 2025-10-23 17:42 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-10-23 18:23 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-10-23 17:32 UTC: [Major incident: \[Serverless\]\[GCP\]\[us-central1\] 5xx errors on some read and write operations](https://rewindex.com/change/id0c3796d576204.md)


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Canonical: https://rewindex.com/company/pinecone/incidents/9xhxpxykf5vg · Markdown: https://rewindex.com/company/pinecone/incidents/9xhxpxykf5vg.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/9xhxpxykf5vg · Generated 2026-10-18T10:39:27.615Z