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Pinecone: Increased file processing time for Assistant

Affected components: Assistant

Timeline of updates

1. investigating2025-12-09 20:15 UTC

   Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.

2. identified2025-12-09 20:30 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2025-12-09 23:40 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2025-12-10 01:50 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON