# Pinecone: Increased file processing time for Assistant

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-09 20:15 UTC · Resolved: 2025-12-10 01:50 UTC · Duration: 5.6 h
- Updates: 4 · Affected components: Assistant
- [Vendor status page: https://stspg.io/slvtmfxk3fkx](https://stspg.io/slvtmfxk3fkx)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Timeline of updates

- **investigating** 2025-12-09 20:15 UTC: Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.
- **identified** 2025-12-09 20:30 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-12-09 23:40 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-10 01:50 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/pinecone/incidents/7szy1jy8cbv5 · Markdown: https://rewindex.com/company/pinecone/incidents/7szy1jy8cbv5.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/7szy1jy8cbv5 · Generated 2026-10-18T11:28:10.254Z