Pinecone: [Serverless][Azure][eastus2] 5xx errors on some requests for some indexes

Impact: majorStatus: resolvedStarted 2026-07-09 09:50 UTCResolved 2026-07-09 14:37 UTC (4.8 h)3 updatesSource: stspg.io

Summary

Pinecone reported a major outage causing 5xx errors on some requests for some Serverless indexes in Azure eastus2. It started at 2026-07-09 09:50 UTC and was resolved at 2026-07-09 14:37 UTC, lasting 4 h 47 min; Pinecone reported implementing a fix and monitoring the results.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Azure eastus2Serverless Indexes - Azure eastus2

Timeline of updates

investigating2026-07-09 09:50 UTC
We are currently investigating this issue.
monitoring2026-07-09 14:26 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-07-09 14:37 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: [Serverless][Azure][eastus2] 5xx errors on some requests for some indexes 2026-07-09 09:50 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON