Changes / Pinecone / [Serverless][Azure][eastus2] 5xx errors on some requests for some indexes
Pinecone: Major incident: [Serverless][Azure][eastus2] 5xx errors on some requests for some indexes
Summary
Pinecone reported a major outage causing 5xx errors on some requests for some Serverless indexes in Azure eastus2. It started at 2026-07-09 09:50 UTC and was resolved at 2026-07-09 14:37 UTC, lasting 4 h 47 min; Pinecone reported implementing a fix and monitoring the results.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: [Serverless][Azure][eastus2] 5xx errors on some requests for some indexes
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-09 09:50 UTC
Before: not present
After: 2026-07-09 14:37 UTC
Before: not present
After: Azure eastus2, Serverless Indexes - Azure eastus2
Before: not present
After: We are currently investigating this issue.
Before: not present
After: A fix has been implemented and we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: [Serverless][Azure][eastus2] 5xx errors on some requests for some indexes (this change) Pinecone reported a major outage causing 5xx errors on some requests for some Serverless indexes in Azure eastus2. It started at 2026-07-09 09:50 UTC and was resolved at 2026-07-09 14:37 UTC, lasting 4 h 47 min; Pinecone reported implementing a fix and monitoring the results. | Major incident |