Pinecone: 5xx errors on some control plane operations

Impact: majorStatus: resolvedStarted 2026-09-01 15:04 UTCResolved 2026-09-01 19:40 UTC (4.6 h)4 updatesSource: stspg.io

Summary

Pinecone reported a major incident causing 5xx errors on some control plane operations, affecting Console, Index management, Assistant management, and APIs at api.pinecone.io. It started at 2026-09-01 15:04 UTC and was resolved at 2026-09-01 19:40 UTC, lasting 4 h 36 min. Pinecone said it was likely related to ongoing GCP issues.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Index ManagementConsoleAssistant

Timeline of updates

investigating2026-09-01 15:04 UTC
We are currently investigating this issue.
investigating2026-09-01 15:39 UTC
This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io
monitoring2026-09-01 17:00 UTC
Error rates have subsided, we are monitoring the results.
resolved2026-09-01 19:40 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: 5xx errors on some control plane operations 2026-09-01 15:04 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON