Changes / Pinecone / 5xx errors on some control plane operations
Pinecone: Major incident: 5xx errors on some control plane operations
Summary
Pinecone reported a major incident causing 5xx errors on some control plane operations, affecting Console, Index management, Assistant management, and APIs at api.pinecone.io. It started at 2026-09-01 15:04 UTC and was resolved at 2026-09-01 19:40 UTC, lasting 4 h 36 min. Pinecone said it was likely related to ongoing GCP issues.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: 5xx errors on some control plane operations
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-09-01 15:04 UTC
Before: not present
After: 2026-09-01 19:40 UTC
Before: not present
After: Assistant, Console, Index Management
Before: not present
After: We are currently investigating this issue.
Before: not present
After: This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io
Before: not present
After: Error rates have subsided, we are monitoring the results.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: 5xx errors on some control plane operations (this change) Pinecone reported a major incident causing 5xx errors on some control plane operations, affecting Console, Index management, Assistant management, and APIs at api.pinecone.io. It started at 2026-09-01 15:04 UTC and was resolved at 2026-09-01 19:40 UTC, lasting 4 h 36 min. Pinecone said it was likely related to ongoing GCP issues. | Major incident |