# Pinecone: 5xx errors on some control plane operations

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-01 15:04 UTC · Resolved: 2026-09-01 19:40 UTC · Duration: 4.6 h
- Updates: 4 · Affected components: Index Management, Console, Assistant
- [Vendor status page: https://stspg.io/lhxtyzp0mn82](https://stspg.io/lhxtyzp0mn82)
- [Company: Pinecone](https://rewindex.com/company/pinecone.md)

## Summary

Pinecone reported a major incident causing 5xx errors on some control plane operations, affecting Console, Index management, Assistant management, and APIs at api.pinecone.io. It started at 2026-09-01 15:04 UTC and was resolved at 2026-09-01 19:40 UTC, lasting 4 h 36 min. Pinecone said it was likely related to ongoing GCP issues. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-01 15:04 UTC: We are currently investigating this issue.
- **investigating** 2026-09-01 15:39 UTC: This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io
- **monitoring** 2026-09-01 17:00 UTC: Error rates have subsided, we are monitoring the results.
- **resolved** 2026-09-01 19:40 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-01 15:04 UTC: [Major incident: 5xx errors on some control plane operations](https://rewindex.com/change/i4289b501829384.md)


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Canonical: https://rewindex.com/company/pinecone/incidents/d9g7hp1ksrwh · Markdown: https://rewindex.com/company/pinecone/incidents/d9g7hp1ksrwh.md · JSON: https://rewindex.com/api/v1/companies/pinecone/incidents/d9g7hp1ksrwh · Generated 2026-10-18T10:39:30.190Z