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Pinecone: [Serverless][AWS][eu-west-1] 5xx errors on some write path operations

Impact: majorStatus: resolvedStarted Resolved (2 min)2 updatesSource: stspg.io (opens in new tab)
Summary

Pinecone reported a major incident causing 5xx errors on some Serverless write path operations in AWS eu-west-1, affecting customers writing to indexes in that region. It started at 2025-11-06 14:38 UTC and was resolved at 2025-11-06 14:40 UTC, lasting 2 min; no cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AWS eu-west-1Serverless Indexes - AWS eu-west-1

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Pinecone profile · Recent Pinecone incidents · Markdown · JSON