Pinecone: [AWS][us-east-1] 5xx errors for some requests on some indexes
Affected components: AWS us-east-1Serverless Indexes - AWS us-east-1
Timeline of updates
- investigating
We are currently investigating this issue.
- investigating
We are continuing to investigate this issue.
- identified
The issue has been identified and a fix is being implemented.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
5ed2d8c83bd2a1ea…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Pinecone, started 2026-06-06 00:48 UTC, resolved after 27 min, 5 update(s).
- Title
- [AWS][us-east-1] 5xx errors for some requests on some indexes
- Vendor
- Pinecone
- Date
- URL
- https://rewindex.com/company/pinecone/incidents/y7cs68x3z88s
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