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Opsgenie: Sign-ups, Product Activation, and Billing not working

Impact: noneStatus: resolvedStarted Resolved (2.3 h)3 updatesSource: stspg.io (opens in new tab)

Timeline of updates

  1. investigating

    We are investigating an issue with Sign-ups, Product Activation, and Billing that is impacting all of our Cloud Customers. We will provide more details within the next hour.

  2. monitoring

    We have identified the root cause of the Sign-ups, Product Activation, and Billing not working and have mitigated the problem. We are now monitoring closely.

  3. resolved

    We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Opsgenie profile · Recent Opsgenie incidents · Markdown · JSON