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Opsgenie: We observe degraded performance on incident timeline functionality

Affected components: Incident FlowUS - Incident Flow

Timeline of updates

1. investigating2023-08-28 17:57 UTC

   We observe degraded performance on incident timeline functionality. We are investigating the issue and we will provide more details within the next hour.

2. identified2023-08-28 19:03 UTC

   Some misconfiguration caused the incident. We identified the root cause and reverting the change.

3. monitoring2023-08-28 19:10 UTC

   The rollback completed successfully and we observed the remediation. The functionality is fully working now, and we are closely monitoring the system.

4. resolved2023-08-28 19:30 UTC

   The issue has been resolved completely and all the functionality is fully working now. The customers experienced some latencies for the entries added to the incident timeline during the incident. However, there is not data loss and all the messages processed successfully.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Opsgenie profile · Recent Opsgenie incidents · Markdown · JSON