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CompaniesOpsgenieIncidents

Opsgenie: Partial outage in ICC sessions due to network problem

MinorStatus: resolvedStarted Resolved (23 min)2 updatesstspg.io (opens in new tab)

Affected components: Incident FlowUS - Incident FlowEU - Incident FlowIncident Flow

Timeline of updates

  1. identified

    The problem is related to a misconfiguration on our network causing ICC sessions to fail. We are working on a fix and adjusting our network. Incident flow is continue to work without a problem and there is no data loss. We appreciate your patience as our teams continue with our investigations into the service interruption

  2. resolved

    Our engineers have been closely monitoring the platform and are declaring this incident resolved. Thank you for your patience.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Opsgenie, started 2023-04-06 14:45 UTC, resolved after 23 min, 2 update(s).

Title
Partial outage in ICC sessions due to network problem
Vendor
Opsgenie
Date
URL
https://rewindex.com/company/opsgenie/incidents/n2h62tb3ntb5

Opsgenie profileRecent Opsgenie incidentsAll outages on April 6, 2023Opsgenie in April 2023MarkdownJSON