rewindex

CompaniesOpsgenieIncidents

Opsgenie: Schedule overrides were not editable/deletable

No impact listedStatus: resolvedStarted Resolved (-239 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    Between 2022-10-20 14:23 (UTC) and 2022-10-20 17:39 (UTC), due to latency in Opsgenie system, we were not allowing any edit or delete for schedule overrides and returning error to some of our users. After detecting the problem, our engineering team worked towards getting Opsgenie service back up as quickly as possible.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Opsgenie, started 2022-10-20 17:58 UTC, resolved after -239 min, 1 update(s).

Title
Schedule overrides were not editable/deletable
Vendor
Opsgenie
Date
URL
https://rewindex.com/company/opsgenie/incidents/87xkt7w9spfv

Opsgenie profileRecent Opsgenie incidentsAll outages on October 20, 2022Opsgenie in October 2022MarkdownJSON