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Opsgenie: US - Increased delays on alert flow

Impact: minorStatus: resolvedStarted Resolved (3.4 h)4 updatesSource: stspg.io (opens in new tab)

Affected components: Incoming Call RoutingUS - Incoming Call RoutingMobile ApplicationUS - Mobile ApplicationAlert FlowUS - Alert FlowUS - Web ApplicationWeb ApplicationHeartbeat MonitoringUS - Heartbeat MonitoringAlert REST APIUS - Alert REST API

Timeline of updates

  1. identified

    We are observing delays for our alert flow. No alert has been lost and our team is actively working on it to mitigate the delays. We'll keep you posted with further updates.

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    Our engineering team has implemented fixes. We will continue to monitor all systems. Thank you for your patience.

  4. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Opsgenie profile · Recent Opsgenie incidents · Markdown · JSON