# Opsgenie: US - Increased delays on alert flow

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-30 12:52 UTC · Resolved: 2024-04-30 16:13 UTC · Duration: 3.4 h
- Updates: 4 · Affected components: Incoming Call Routing, US - Incoming Call Routing, Mobile Application, US - Mobile Application, Alert Flow, US - Alert Flow, US - Web Application, Web Application, Heartbeat Monitoring, US - Heartbeat Monitoring, Alert REST API, US - Alert REST API
- [Vendor status page: https://stspg.io/52jv6b9bb0d3](https://stspg.io/52jv6b9bb0d3)
- [Company: Opsgenie](https://rewindex.com/company/opsgenie.md)

## Timeline of updates

- **identified** 2024-04-30 12:52 UTC: We are observing delays for our alert flow. No alert has been lost and our team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
- **identified** 2024-04-30 12:59 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2024-04-30 15:59 UTC: Our engineering team has implemented fixes. We will continue to monitor all systems. Thank you for your patience.
- **resolved** 2024-04-30 16:13 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/opsgenie/incidents/kk3cv9m7yc4r · Markdown: https://rewindex.com/company/opsgenie/incidents/kk3cv9m7yc4r.md · JSON: https://rewindex.com/api/v1/companies/opsgenie/incidents/kk3cv9m7yc4r · Generated 2026-10-18T10:42:15.387Z